Exploring challenges of boundary-crossing performance dialogues in hybrids

Rajala, Tomi; Laihonen, Harri; Vakkuri, Jarmo

doi:10.1007/s10997-019-09485-x

Cited by 30 publications

(48 citation statements)

References 52 publications

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“…Particularly, in this specific case, as well as found in other cases reported in the literature [41,42,55,56] we also noticed that language-related boundaries as well as the different views on the problem were very pronounced between involved social actors, since it is (1) a typically multifaceted territorial problem involving many different actors and (2) takes place in a vulnerable context in which there are accentuated cultural differences.…”

Section: The Main Boundary Object: the Degradation Of The Taquara Strsupporting

confidence: 81%

Learning in, with, and through the Territory: Territory-Based Learning as a Catalyst for Urban Sustainability

et al. 2020

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Territorial problems such as the socio-ecological degradation of urban rivers represent a great challenge to achieving sustainability in cities. This issue demands collaborative efforts and the crossing of boundaries determined by actors that act from diverse spheres of knowledge and systems of practice. Based on an integrative territory notion and the boundary approach, the goal of this paper is to comprehend the boundary crossings that take place in multi-actor initiatives towards the resolution of this problem and what type of territorial transformation is produced as an outcome. Our analysis is built on participatory research on the Taquara Stream case, a degraded watercourse in a socio-ecologically vulnerable area, in southern Brazil. Our data analysis applied a visual chronological narrative and an interdisciplinary theoretical framework of analysis that combined concepts related to the territory (geography) and the boundary approach (education). We verified that local territorial issues functioned as boundary objects, fostering and facilitating dialogical interaction among involved actors, knowledge co-production, and collaborative practical actions that led to changes in the territory in terms of practices, comprehensions, and physical concrete transformations. We framed this study as one of territory-based learning meant to advance the understanding of territorial intervention processes towards urban sustainability.Sustainability 2020, 12, 3000 2 of 19 different interests, forms of knowledge, systems of practice, capacities for articulation, and influence in decision-making [7][8][9][10][11].Territory is understood here as an entity emerging from the interconnected dynamics between society and nature [12,13] and regarded as an important concept for critically reflecting on the socio-environmental processes enacted by initiatives towards urban river regeneration. The territory is formed by the interplay of diverse systems of practice, ideologies, and forces engendered by the social actors interacting and co-producing these evolving socionatural spaces [14]. It implies diverse modes of collaboration, forms of appropriation, and power relations [15,16]. From this standpoint, we argue that initiatives aiming at the transformation of the harsh reality engendered by the degradation of urban rivers must be comprehended not just in terms of the desired concrete biophysical changes they should achieve but as actions embedded in territories that deal with territorial issues and all the complexity conveyed by this notion.The search for solutions to such territorial problems implies collaborative efforts and the crossing of boundaries established by actors that act relatively independently from diverse spheres of knowledge and practice [9,11,[17][18][19]. Such boundary crossing can take place when a group composed of representatives of different social actors act in concert, interact and conduct dialogue, critically reflect together, and collectively learn [20,21] so as to co-create sustainability-oriented solutions...

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Section: The Main Boundary Object: the Degradation Of The Taquara Strsupporting

confidence: 81%

Learning in, with, and through the Territory: Territory-Based Learning as a Catalyst for Urban Sustainability

et al. 2020

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“…Better information systems are needed to support more inclusive ways of presenting performance information to create more inclusive ways of understanding wider impacts of organizational activities (Brown & Dillard, 2015b), and improve governance that facilitates stakeholder engagement and questioning values, assumptions and problem definitions (Brown & Dillard, 2015a). Main challenges for dialogue in hybrid organizations include language barriers, conflicting mindsets, inability to aggregate data, boundary spanner rotation, incompatible tasks, lack of motivation to have a dialogue, and clashes in organizational culture (Rajala et al, 2018(Rajala et al, , 2020.…”

Section: Performance Information Use and Dialoguementioning

confidence: 99%

Performance Information Artifacts

Luna‐Reyes

Helbig

Yerden

2021

International Journal of Public Administration in the Digital Age

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The field of performance management is premised on the centrality of measurement and performance information use in everyday decision making and practice. Information is managed through the use of information systems, but research shows that implementing these technological systems is not enough. This research responds to recent calls for a better understanding of performance information use and the role of dialogue among stakeholders in promoting learning and system change. Through case analysis and qualitative modeling, it proposes the concept of performance information artifacts, and the need for effective boundary spanners to promote effective learning and knowledge sharing in performance dialogue.

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“…Hybrid organizations are often messy and fuzzy in many ways, and their management is complicated. Knowledge of managing hybrid organizations is also lacking among academics and practitioners (Rajala et al 2019), and this contributes to the complications in IT project management.…”

Section: System Maintenance Tasks Management Tasks and External Facmentioning

confidence: 99%

Reasons for the Failure of Information Technology Projects in the Public Sector

Rajala¹,

Aaltonen²

2020

The Palgrave Handbook of the Public Servant

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The public sector has a long history of failed information technology (IT) projects. Previous studies on this topic have reported a variety of reasons for these failures. The lack of a common theoretical base partly explains why researchers have investigated different reasons for these failures while not connecting their results to a broader theoretical framework. The present study aims to identify the reasons for IT project failures in government and create a holistic theoretical base for the field for use in future projects. This study seeks to answer the following research questions: Why do IT projects fail in the public sector? How can this phenomenon be theorized? Methodologically, the study used a systematic literature review and meta-synthesis analysis. The complications are described from project task and management-based perspectives and from the point of view of environmental factors, such as external stakeholders. The analysis identifies which project and management tasks fail in IT projects, what external stakeholders contribute to this failure, and how this failure relates to unsuccessful IT projects. Mapping out these tasks will enable practitioners and researchers to

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Exploring challenges of boundary-crossing performance dialogues in hybrids

Cited by 30 publications

References 52 publications

Learning in, with, and through the Territory: Territory-Based Learning as a Catalyst for Urban Sustainability

Learning in, with, and through the Territory: Territory-Based Learning as a Catalyst for Urban Sustainability

Performance Information Artifacts

Reasons for the Failure of Information Technology Projects in the Public Sector

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