Exploring complexity and contradiction in information technology outsourcing: A set-theoretical approach

Bui, Quang Neo; Leo, Ezekiel; Adelakun, Olayele

doi:10.1016/j.jsis.2019.07.001

Cited by 23 publications

(35 citation statements)

References 101 publications

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“…We assumed the IT outsourcing partner would exercise influence on IT flexibility. Therefore, we have examined if and how CI in combination with IT outsourcing strategies influences IT flexibility (Bui, Leo, & Adelakun, 2019;Dibbern, Goles, Hirschheim, & Jayatilaka, 2004).…”

Section: It Flexibility Dimensions Descriptionmentioning

confidence: 99%

“…Other studies in other industries, such as in banking, doubt if the IT outsourcing leads to increased flexibility and suggest that outsourcing would impede IT alignment and IT flexibility (Beimborn, Franke, Wagner, & Weitzel, 2006), cf. Beimborn et al In this research we focus on ITO configurations described by Bui et al (Bui, Leo, & Adelakun, 2019). In this article ITO combinations applied by the openEHR and non-openEHR organizations are compared.…”

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

“…They show that patterns of ITO exist (Cullen, et al, 2005). Bui et al (Bui, et al, 2019) have distinguished a number of dimensions that can be applied for analyzing ITO characteristics of organizations. ITO apparently can lead to the "innovation through outsourcing" paradox, where cost reduction can impede strategic innovations, or can initiate or increase the number of potential innovations.…”

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

“…In exploration the client's expertise is leveraged with the suppliers' expertise to explore new markets, create new products and invent new processes." In Table 9.1., Bui et al (Bui, et al, 2019) describe capability factors of ITO and governance factors of ITO. Bui et al 2019 (Bui, et al, 2019)…”

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

“…In Table 9.1., Bui et al (Bui, et al, 2019) describe capability factors of ITO and governance factors of ITO. Bui et al 2019 (Bui, et al, 2019)…”

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

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Conceptual independence as an enabler of IT Flexibility

Tarenskeen¹

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This work could not have been realized without extensive support and effort of professionals and friends that believed in the project during the many years since 2012.My plan to study the IT systems in organizations in healthcare has been made possible by IT architects that opened doors for me to the Princess Máxima Center, Ziekenhuis Rivierenland, the Carintreggeland organization and GGZ Nederland. I am grateful to Ronald de Vries, René Verschoor, Jos Geesken, Richard Derks, Cees van der Zwaag and Martin van der Meer of Code24, not only for their inspiring words, but also for their support in organizing meetings with IT experts.During the project I have been lucky to meet with many researchers at the Landelijk architectuur congres (LAC) and the openGroup conferences for sharing their thoughts and doubts with me. Many conversations have not been included in the research, e.g. the contacts with Midwifery Netherlands (KNOV) and Angela Verbeeten.Theoretical insights were formed in discussions with Simon McGinnes in Exeter about conceptual independence and in meetings with Nam Suh and scientists at the conferences of axiomatic design.I thank friends, colleagues and students that have contributed, Christian Köppe, for introducing me to Viking PLOP and Willy Koning, Emiliano Heyns, Laura Kaiser, Albert Geurtsen and Ria van Kessel for helping out with chapter 7. They have read and evaluated lists of terms that pop up in open source software to determine whether they were healthcare-related or not. Students of the Bachelor of ICT study developed prototypes and tools for application in the research. I would also like to thank Ulrike Goossen for accompanying me to European conferences and being a good friend.Then, in the last stage of the project, many professionals in IT in mental healthcare (GGZ) gave their time and informed me about their work. The interviews with these IT professionals provided essential information for the study.I really appreciate the time and support of Hans Davids, who designed the book cover and set the text in the new lay-out, and the advice of my two aces in English language, Lidy and Niko Berndsen, who helped to improve the text of the publication.From the start and during the course of the project informal discussions with Cor Baars were very valuable for me. And last but not least, I am grateful to the supervisors that have guided me into the scientific community, René Bakker, Rogier van de Wetering, Sjaak Brinkkemper, Stef Joosten and Stijn Hoppenbrouwers. These supervisors were tireless in reading my papers in different versions and providing helpful feedback.Thank you all. Conclusion ReferencesList of publications Summary Samenvatting Curriculum Vitae Conceptual independence and reusability of softwareIn this section the principle of CI will be described in the context of a long line of research of reusability of software. Traditionally the flexibility of IS has been researched in database systems and systems that depend on feedback from business actors in the organization. In this section...

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Section: It Flexibility Dimensions Descriptionmentioning

confidence: 99%

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

“…In Table 9.1., Bui et al (Bui, et al, 2019) describe capability factors of ITO and governance factors of ITO. Bui et al 2019 (Bui, et al, 2019)…”

Section: It Outsourcing and It Flexibilitymentioning

confidence: 99%

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Conceptual independence as an enabler of IT Flexibility

Tarenskeen¹

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Complex outsourcing relationships management model

Khan,

Niazi

et al. 2024

J Software Evolu Process

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Global software development (GSD) refers to developing software with a distributed team spanning multiple locations and time zones. Based on relationships, there are four types of outsourcing: dyadic (one client–one vendor), multi‐vendor (one client–many vendors), co‐sourcing (many clients–one vendor), and complex outsourcing (many clients–many vendors). Compared to the other types of outsourcing contracts, complex outsourcing contracts are the hardest to work on and have the highest risk of project failure. This paper presents a model, the complex outsourcing relationships management model (CORMM), to assist the complex outsourcing stakeholders (both the clients and vendors) in managing their relationships in the context of GSD. This paper aims to develop a CORMM to assist the complex outsourcing relationships management stakeholders in GSD. Also, we are interested in identifying the applicability and effectiveness of the CORMM in the real‐world industry. The research approach follows a structured methodology comprising multiple phases. Initially, it leverages a systematic literature review (SLR) as its primary research method. The second phase involves the validation of the SLR findings via an empirical study. Subsequently, in the third phase, a model is developed. Finally, the proposed research approach is validated by incorporating two industrial case studies to assess the organization's relationship management utilizing the Motorola tool. The case study results show that CORMM can successfully point out relationship management issues in a complex outsourcing context. The feedback received from the participants of both companies indicates several positive and valuable insights about the CORMM and its application in the context of complex outsourcing relationships. The results highlight that CORMM serves as an assessment tool for evaluating an organization's relationship management capability and a means for organizations to enhance their position. Through CORMM, complex outsourcing organizations (many clients–many vendors) can identify strengths and weaknesses in their relationship management practices, enabling targeted improvement efforts.

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Towards a conceptual definition for IT assets through interrogating their nature and epistemic uncertainty

Adesemowo

2021

Computers & Security

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Exploring complexity and contradiction in information technology outsourcing: A set-theoretical approach

Cited by 23 publications

References 101 publications

Conceptual independence as an enabler of IT Flexibility

Conceptual independence as an enabler of IT Flexibility

Complex outsourcing relationships management model

Towards a conceptual definition for IT assets through interrogating their nature and epistemic uncertainty

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