Exploring Factors Influencing Knowledge Sharing Mechanisms and Technology to Support the Collaboration Ecosystem A Review

Abstract

Knowledge sharing (KS) plays an essential role in enhancing performance and innovation within organisations, and many organisations implement various mechanisms and technology to support successful KS. It is therefore crucial for organisations to understand what factors might have an impact on the application of knowledge sharing for collaboration within their organisations. This study conducted a systematic literature review to investigate what mechanisms or technologies organisations use to share knowledge and what factors influence that usage. This systematic literature review used the Kitchenham method, selecting 19 articles as eligible for this study from a total of 853. The articles chosen were published between 2015 and 2020 and were retrieved from five popular databases: Science Direct, Scopus, IEEE, ACM Digital library, and Springer. The results of the conducted review found that trust, appreciation, management support, and organisational goals were factors that facilitated collaboration in KS. Among the mechanisms identified were the use of face-to-face meetings, employment of a chief knowledge officer, the implementation of technology to support KS, and collaboration on a webblog.

Factors influencing knowledge sharing between scientific specialists in knowledge networks and communities of practice: A systematic literature review

“…Sensuse's[ 36 ] study showed that positive interaction between members of knowledge networks could increase trust. It is believed that trust has the greatest impact on knowledge sharing and can improve knowledge sharing performance.…”

How to unleash innovative work behavior of SMEs workers through clan culture? “Testing the mediating role of knowledge sharing”

“…These cultural features foster a willingness among organizational members to share their knowledge and experiences (Asurakkody and Kim, 2020). Numerous studies have demonstrated that CC is conducive to KS (Sawan et al , 2021; Sensuse et al , 2021). Engaging in KS activities with colleagues and superiors enhances knowledge dissemination within the organization (Jahidah et al , 2020).…”

“…CC promotes open communication and a supportive atmosphere (Nasrin and Is ık, 2021). It involves every individual in the decision-making process, which helps employees feel a strong sense of belonging within the organization (Sensuse et al, 2021). Their initiatives are valued, and they actively engage in the decision-making process, prioritizing collaboration to achieve organizational goals (Oluwa, 2021).…”

“…Previous studies have demonstrated that clan culture positively influences knowledge sharing (Abbasi and Dastgeer, 2018;Jahidah et al, 2020). This means that when clan culture is designed and implemented correctly, knowledge sharing can easily occur, benefiting both the individuals transferring knowledge and the organization in the short and long term (Sensuse et al, 2021). This is supported by social exchange theory, which posits that individuals are more satisfied when they gain something valuable as a result of the exchange process (Abbasi and Dastgeer, 2018).…”

“…The influence of organizational culture on IWB can be strengthened by the existence of a mediating variable (Mutonyi, 2021;Sawan et al, 2021) so in this study we propose KS as a mediating variable in CC relationships, with IWB. The assumption is that CC represents a friendly workplace where people share themselves with others in the organization (Bogilovi c et al, 2020), including KS (Sensuse et al, 2021). The creation of KS is proven to increase individual innovation (Montani et al, 2020).…”