Exploring Hypertensive Patients' Experiences and Preferences with Online Health Education

Abstract

There is a lack of research on patients' experiences and preferences when using such websites among patients with hypertension. This study aimed to explore their experiences and preferences for health education websites. The study employed a qualitative approach using in-depth interviews with 14 participants in Selangor. Patients' experience and preferences of the website were categorised into two main themes, 1) quality of the content, and 2) design and appearance. Patients preferred that the website’s content to be more practical and the design to be more user-friendly. In conclusion, website must be designed tailored to the needs of the target group.