Exploring Islamic Banking Switching Intention

Barid, Miftah; Siswanto, Siswanto; Masyhuri, Masyhuri

doi:10.18860/ed.v9i1.11637

Cited by 7 publications

(13 citation statements)

References 13 publications

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“…The index is from 100, where a lower score indicates a society with collective characteristics, while a higher score indicates an The rank shows that Indonesians are a collectivism society. Perceived Behavior Control (PBC) is the control of an individual to determine their behavior (Barid et al, 2021). In this study, PBC affects the switching intention significantly.…”

Section: Resultsmentioning

confidence: 98%

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The motivating factors for switching intention to use halal cosmetics in Indonesia

Wisudanto

Widiastuti

Mardhiyah

et al. 2023

JIABR

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Purpose The halal cosmetics industry continues to grow significantly. Furthermore, using halal cosmetics is a must for Muslims. This study aims to analyze the factors influencing the switching intention to halal cosmetics in Indonesia. Design/methodology/approach This quantitative study uses a Partial Least Square-Structural Equation Modelling (PLS-SEM) on 214 respondents. The variables include halal certification, halal awareness, product image, perceived behavioral control, subjective norm, attitude, advertisement and switching intention. Findings The product image plays the most influential role in deriving the attitude toward switching intention to halal cosmetics, following perceived behavioral control, halal awareness and subjective norm, but not halal certification and advertisement. The result indicates that the image of halal cosmetics influences customers’ attitudes toward switching to using halal cosmetics. Indonesian customers know the obligation to use halal products because they are Muslim. However, the existence of halal certification does not derive the switching intention to halal cosmetics. Research limitations/implications This study conducts research only in Indonesia. As a recommendation, further studies might conduct a comparative test using multicultural respondents in several countries. Other studies also suggested examining factors of switching intention through different generational, especially in countries with high individualism traits. Practical implications This study will encourage the halal industry, especially the halal cosmetics industry, to pay more attention to the product image. Meanwhile, the government can provide incentives or rewards to promote industry participation in halal cosmetics. The findings provide a more detailed understanding of how product image can influence someone to switch to halal cosmetics. Originality/value Research on switching intention to halal cosmetics is still limited. This study uses halal variables, while previous studies only used religiosity. This study also introduced the product images motivating customers’ switching intention to use halal cosmetics.

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Section: Resultsmentioning

confidence: 98%

“…Perceived Behavior Control (PBC) is the control of an individual to determine their behavior (Barid et al , 2021). In this study, PBC affects the switching intention significantly.…”

Section: Resultsmentioning

confidence: 99%

The motivating factors for switching intention to use halal cosmetics in Indonesia

Wisudanto

Widiastuti

Mardhiyah

et al. 2023

JIABR

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“…Behavior control does not affect consumer intentions to adopt Islamic bank products (Tumewu et al 2019). The results show that attitudes, subjective norms, and behavior control affect the intention to switch to Islamic banks (Barid et al 2021). Behavior control positively and significantly influences the intention to use Islamic bank products (Akib & Santoso, 2019).…”

Section: The Effect Of Subjective Norms On Attitudes and Saving Inten...mentioning

confidence: 99%

“…Another study concludes that learning significantly affects customer intention to save in Islamic banks. The attitude variable is the dominant factor influencing switching intention (Barid et al 2021).…”

Section: The Effect Of Attitude On Intention To Savementioning

confidence: 99%

The Factors Affecting Intention to Save at Indonesian Islamic Banks Using The Theory of Planned Behavior (TPB)

Sulistiowati

Suwarsinah²,

Simajuntak³

2023

ijbe

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During the increasingly fierce competition in the Islamic finance industry, strategic steps are needed to increase public intention to save. This study aims to analyze the influence of shariah financial literacy, religiosity, attitudes, subjective norms, and behavior control on the intention to save at Indonesian Islamic Banks with the Theory of Planned Behavior (TPB) approach and formulate managerial implications for Indonesian Islamic Banks. This research was conducted on 200 respondents selected by voluntary sampling with Muslim criteria who had never had savings at Bank Syariah Indonesia and lived in the Greater Jakarta area. Data were collected online using a questionnaire and Structural Equation Modelling. The results showed that financial literacy has no significant effect on attitudes and behavior control; on the contrary, religiosity has a significant positive effect on attitudes and behavior control. Furthermore, subjective norms positively affect the intention to save but do not affect attitudes. On the other hand, attitude and behavior control significantly positively affect the intention to save. Based on the research results, Indonesian Islamic Banks can develop business by emphasizing the religiosity side to inspire people to prefer Islamic banks over conventional banks. Furthermore, Bank Syariah Indonesia should use social-environmental reference factors like friends and family.

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“…al., 2021;Bagheri et. al., 2021;Barid et. al., 2021;Basir, 2021;Husin & Rahman, 2016;Sayuti & Amin, 2020;York et.…”

Section: Theory Of Planned Behaviourunclassified

Does the Community's Perspective Encourage Customers to Take Financing Products at Sharia Bank?

Muharromah,

Huda,

Muslikh

et al. 2023

JEBIS

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This study aims to determine community interest in financing products at Islamic banks with a modified Theory Planned Behavior (TPB) approach. These modified TPB variables consist of knowledge, religiosity, attitudes, subjective norms and behavioural control. This research was conducted in Jakarta. Islamic banks located in the Jakarta area are the object of this research, and the sample is 130 respondents. The quantitative method with the Partial Least Square (PLS) analysis model approach with SmartPLS 2.0 software is the method used in this study. The variables of knowledge, religiosity, attitudes, subjective norms and behavioural control are exogenous, while the intervening variable is community interest, and the endogenous variable is financing decisions. The variables of knowledge, religiosity, attitudes, subjective norms and behavioral control, which have a direct positive and significant effect on the community's interest in using Islamic bank financing products, are the results of this study. Knowledge, Attitude and behavioural control directly and significantly positive affect the community's decisions to choose financing products in Islamic banks. The higher people's knowledge, Attitude and behavioural control, the higher the financing decision becomes the implications of this research result. Religiosity and subjective norms significantly negatively affect the decision to choose financing products in Islamic banks. In addition, community interest also has a positive and significant effect on financing decisions. This means that, community interest can significantly mediate knowledge, religiosity, subjective norms, attitudes, and behavioral control influence financing decisions. Based on the research results, Indonesian Islamic Banks can develop business by emphasizing the religiosity side to inspire people to prefer financing of Islamic banks over conventional banks. Furthermore, Bank Syariah Indonesia should use social-environmental reference factors like friends, family, neighbors and religious figures

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Exploring Islamic Banking Switching Intention

Cited by 7 publications

References 13 publications

The motivating factors for switching intention to use halal cosmetics in Indonesia

The motivating factors for switching intention to use halal cosmetics in Indonesia

The Factors Affecting Intention to Save at Indonesian Islamic Banks Using The Theory of Planned Behavior (TPB)

Does the Community's Perspective Encourage Customers to Take Financing Products at Sharia Bank?

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