Exploring the Ethical Dynamics of the Use of Artificial Intelligence (AI) in Hiring in Healthcare Organizations

Abstract

Artificial Intelligence (AI)-driven resume screening holds immense potential for improving the hiring process. However, organizations must actively address the ethical and bias challenges that may arise. This paper explores a consultant-based intervention research approach in a real-world healthcare organization. Integrating Artificial Intelligence (AI) in the healthcare industry has brought about transformative advancements in patient care, diagnostics, and administrative processes. Healthcare companies have recently embraced AI technologies to revolutionize their resume screening and hiring procedures. This paper explores the various ways in which healthcare organizations utilize AI in their talent acquisition endeavors. From optimizing candidate sourcing and screening to identifying top talent and enhancing diversity, AI-driven systems have demonstrated their efficacy in streamlining the hiring process. However, it is essential to address potential ethical and bias concerns and ensure that AI complements the human element in making informed and inclusive hiring decisions. By understanding the multifaceted applications of AI in healthcare companies’ hiring practices, this paper emphasizes the pivotal role that AI plays in shaping the future of healthcare talent acquisition.