Exploring the influence of lean manufacturing and total quality management practices on environmental sustainability: the moderating role of quality culture

Abstract

Purpose Organizations have released the importance of lean manufacturing practices (LMPs) and total quality management (TQM) in enhancing competitiveness. However, the implementation of LMPs and TQM becomes more complex when discerning the environmental sustainability position. The complexity stems from the fact that LMPs and TQM are more intricate because of cultural differences. Thus, this study aims to tackle the aforementioned phenomenon by investigating the impact of LMPs and TQM on environmental sustainability moderated by quality culture. Design/methodology/approach A survey was distributed among small and medium enterprises (SMEs) in Jordan; thus, 315 valid responses were received. Partial least square structural equation modelling was used to analyze the data and test hypotheses. Findings The findings showed that environmental sustainability was significantly impacted by all the LMP practices except Kanban and all the TQM practices except statistical process control. Moreover, quality culture significantly and negatively moderated the relationship between TQM and environmental sustainability. However, the influence of LMPs on environmental sustainability was not significantly moderated by quality culture. Practical implications This study has implications for policymakers in SMEs, supply chain managers and academics regarding the importance of LMPs and TQM systems for implementing environmental sustainability and the role of quality culture. Social implications This study provides guidelines for decision-makers on the pathways that enable them to sustain the environment to safeguard the natural ecosystem and natural resources for upcoming generations. Originality/value The originality of this study stems from the alignment of LMPs and TQM in enhancing environmental sustainability, taking into consideration the role of quality culture in SMEs, where previous studies failed short to investigate this phenomenon.

Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals

“…There exist correlations between the implementation of total quality management principles and the concept of sustainability. TQM system has a beneficial impact on environmental sustainability [95]. TQM's objective is to minimize waste by eliminating operational inefficiencies, while environmental protection strategies effectively reduce noise, air pollutants, and hazardous waste [65].…”

Cruising to Success: Unveiling the Financial Harmony of Container Shipping Firms through Total Quality Management and Service Excellence

“…TQM is a long-standing management concept that spans all aspects of business and is a widely acknowledged organizational approach for firms looking to succeed both worldwide and domestically [13,14]. It is a representation of how managers have developed their understanding of quality over time.…”

“…TQM has also been addressed in a variety of ways, such as the pursuit of perfection, cultivating a "get it right the first time" mentality, and focusing on customer demands and needs. In the end, this would result in better organizational performance due to improved product and service quality that satisfies customers [14,19]. This makes TQM challenging to adopt, and every industry has unique TQM practices connected to the goods and services they provide [20].…”

“…This makes TQM challenging to adopt, and every industry has unique TQM practices connected to the goods and services they provide [20]. However, TQM mainly aims at protecting the interests of consumers, employees, and stakeholders by focusing on continuous improvement, customer focus, employee empowerment, and top management commitment [14,16].…”