Exploring the Influence of Multidimensional Tourist Satisfaction on Preferences for Wetland Ecotourism: a Case Study in Zhalong National Nature Reserve, China

Xu, Lishan; Ao, Changlin; Liu, Baoqi; Cai, Zhen

doi:10.1007/s13157-021-01515-5

Cited by 10 publications

(8 citation statements)

References 59 publications

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“…Among the theoretical implications, we have that there are three satisfaction factors: one of them is "nature and culture", similar to other authors [64,65,69]; one is "infrastructure", similar to other authors [66]; and a third factor is "service", similar to the findings of other authors [64,65,70]. On the other hand, there is a significant correlation between satisfaction and loyalty [33,34,39,45,70].…”

Section: Discussionsupporting

confidence: 80%

“…Another result related to nature was found in the study by Meng et al [65], who found the satisfaction factor in "natural landscapes". Another study related to nature was that of Xu et al [69], who identified "satisfaction with the natural environment". The second factor found in this study was "infrastructure."…”

Section: Discussionmentioning

confidence: 99%

“…In a study carried out in the Gili Matra Marine Park (West Nusa Tenggara Province -Indonesia), academics Chen et al [68] argued that value orientation is a direct predictor of ecotourism satisfaction. Xu et al [69], in a study carried out in Zhalong National Nature Reserve located in the west of Heilongjiang province (China), identified a high degree of satisfaction with the natural environment of the study area but a relatively low satisfaction with the biodiversity, facilities, and services of the scenic place. In a study of ecotourism in Malaysia, scholars Chan et al [70] found that service quality has a significant and positive impact on satisfaction, while satisfaction was found to drive review intentions.…”

Section: Literature Reviewmentioning

confidence: 99%

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Satisfaction Factors That Predict Loyalty in Ecotourism: A Study of Foreign Tourism in Costa Rica

Carvache‐Franco

Pérez-Orozco

et al. 2022

Land

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Recently, foreign tourists have revealed a growing interest for natural environment enjoyment. This study aimed to: (a) identify the service satisfaction factors and (b) analyze the influence that satisfaction factors exert on the loyalty of ecotourists. The empirical analysis was carried out in Arenal National Park and Caño Negro Wildlife Refuge in Costa Rica, a country with international prominence in ecotourism due to the wealth of resources in its protected areas. A factorial analysis and the stepwise multiple regression method were performed for the data analysis of 246 surveys made in situ. Results show three satisfaction factors in ecotourism: “nature and culture”, “infrastructure”, and “service”, where “nature and culture” was the most influential predictor of tourists’ loyalty. The study also found a positive correlation between satisfaction and loyalty in ecotourism. This research will provide relevant insights to public institutions and private companies efficient planning and benefit the community and protected areas.

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Section: Discussionsupporting

confidence: 80%

Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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Satisfaction Factors That Predict Loyalty in Ecotourism: A Study of Foreign Tourism in Costa Rica

Carvache‐Franco

Pérez-Orozco

et al. 2022

Land

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“…The direct influence of subjective norms on PBC indicates that social pressure arising from others' beliefs or behaviors could promote or inhibit a person's behavior. The TPB has been widely applied to explore behaviors associated with environmental protection and can be used to predict travel behavior [9,23]. The TPB is widely cited in the ecotourism literature.…”

Section: Theory Of Planned Behaviormentioning

confidence: 99%

“…China has a vast territory and rich array of natural resources. Zhalong Nature Reserve is a "national AAAA tourist attraction" in Heilongjiang Province and one of the largest breeding grounds for red crowned cranes in the world [9]. However, because of overexploitation and poor management of natural resources, China's ecological environment has been damaged.…”

Section: Introductionmentioning

confidence: 99%

Applying Ecotourism Knowledge and Destination Image in Planned Behavior Theory in Ecotourism

Huo,

Chen,

2023

Pol. J. Environ. Stud.

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Ecological knowledge and destination image are important drivers of ecotourism. Although previous studies have explored the antecedents of ecotourism intentions, our understanding of the factors driving demand for ecotourism is still limited. This study explored factors that affect ecotourism intention. Ecotourism knowledge and destination image were evaluated from the perspective of the theory of planned behavior. In total, 441 valid questionnaires (in paper and electronic format) were obtained and analyzed using a structural equation model. We developed an extended theoretical model of planned behavior. The results showed that ecological knowledge, attitude, and perceived behavioral control had a significant impact on ecotourism intention. Destination image directly affected attitudes toward ecotourism. Ecotourism attitude and subjective norms mediated the relationship between ecotourism knowledge and ecotourism intention. This study extended the theory of planned behavior to analyze ecotourism intention according to ecotourism knowledge and destination image. The findings of this study enrich the literature on tourism and consumer behavior, and also have practical implications for ecotourism operators aiming to design experiences for tourists, as well as for government and non-profit organizations attempting to promote ecotourism.

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Effective factors on tourist satisfaction with the quality of ecotourism destination: evidence from Iran

Cheraghzadeh,

Rahimian,

Gholamrezai

2023

Environ Dev Sustain

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Exploring the Influence of Multidimensional Tourist Satisfaction on Preferences for Wetland Ecotourism: a Case Study in Zhalong National Nature Reserve, China

Cited by 10 publications

References 59 publications

Satisfaction Factors That Predict Loyalty in Ecotourism: A Study of Foreign Tourism in Costa Rica

Satisfaction Factors That Predict Loyalty in Ecotourism: A Study of Foreign Tourism in Costa Rica

Applying Ecotourism Knowledge and Destination Image in Planned Behavior Theory in Ecotourism

Effective factors on tourist satisfaction with the quality of ecotourism destination: evidence from Iran

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