2023
DOI: 10.21203/rs.3.rs-3648815/v1
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Exploring the Intersection of Empathy and Behavior Change Techniques in Telehealth Coaching Messages: A Survey Study

Elena Rey Velasco,
Ditte Laursen,
Timothy Skinner

Abstract: Background: The global rise in noncommunicable diseases (NCDs) demands innovative public health strategies. Key NCD risk factors are lifestyle-related, emphasizing the importance of behavior change (BC) interventions. Here, empathy plays a pivotal role by fostering rapport, enhancing patient-provider communication, and promoting an individual's motivation to change. However, the role of empathy in BC interventions and its potential intersection with BC techniques (BCTs) remains understudied, especially in tele… Show more

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