Exploring the “like” in the psychological interaction of users on fan community: A netnography analysis

Wang, Yisheng

doi:10.1002/jcop.22192

Cited by 7 publications

(6 citation statements)

References 34 publications

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“…Future studies by our group will be focused on expanding drug searches on less accessible areas of the web such as the deep web and the darknet . A qualitative/netnographic approach (Loi et al, 2017;Wang, 2019) will be needed as well to better assess the levels of online information relating to the possible psychonauts' preference between analogs and their motivation for use, that is, recreational or selfmedication purposes. As previous studies have highlighted their importance in NPS-based studies , next NPS.Finder R -based projects will need to focus as well on further languages, for example, Chinese, Japanese, and Arabic.…”

Section: Limitationsmentioning

confidence: 99%

Novel Opioids: Systematic Web Crawling Within the e-Psychonauts’ Scenario

et al. 2020

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Background: A wide range of novel psychoactive substances (NPSs) are regularly searched and discussed online by e-psychonauts. Among NPSs, the range of prescription/non-prescription opioids (fentanyl and non-fentanyl analogs) and herbal derivatives currently represents a challenge for governments and clinicians.Methods: Using a web crawler (i.e., NPS.Finder R ), the present study aimed at assessing psychonaut fora/platforms to better understand the online situation regarding opioids.Results: The open-web crawling/navigating software identified some 426 opioids, including 234 fentanyl analogs. Of these, 176 substances (162 were very potent fentanyls, including two ohmefentanyl and seven carfentanyl analogs) were not listed in either international or European NPS databases. Conclusion:A web crawling approach helped in identifying a large number, indeed higher than that listed by European/international agencies, of unknown opioids likely to possess a significant misuse potential. Most of these novel/emerging substances are still relatively unknown. This is a reason of concern; each of these analogs potentially presents with different toxicodynamic profiles, and there is a lack of docking, preclinical, and clinical observations. Strengthening multidisciplinary collaboration between clinicians and bioinformatics may prove useful in better assessing public health risks associated with opioids.

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Section: Limitationsmentioning

confidence: 99%

Novel Opioids: Systematic Web Crawling Within the e-Psychonauts’ Scenario

et al. 2020

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“…Future studies by our group will be expanding drug searches on less accessible areas of the web, such as the deep web and the darknet. [30] A qualitative/netnographic approach [51] [52] will be needed as well, to better assess the possible psychonauts' preference between SC analogues and their motivation for use. Since previous studies have highlighted their importance in NPS-based studies, [53] next NPS.Finder®-based research will need to focus as well on further languages, e.g.…”

Section: Limitationsmentioning

confidence: 99%

The e-Psychonauts’ ‘Spiced’ World; Assessment of the Synthetic Cannabinoids’ Information Available Online

Zangani

Schifano

Napoletano

et al. 2020

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Background: A wide range of novel psychoactive substances (NPS) is regularly searched and discussed online by web-based drug enthusiasts (i.e. the e-psychonauts). Among NPS, the range of synthetic cannabinoids (SC; ‘Spice’) currently represents a challenge for governments and clinicians. Methods: Using a web crawler (i.e. the NPS.Finder®) the present study aimed at assessing psychonauts’ fora/platforms to better understand the online mentions of SC. Results: The open-web crawling/navigating software identified here some 1,103 synthetic cannabinoids. Of these, 863 molecules were not listed in either the international or the European NPS databases. Conclusions: A web crawling approach helped here in identifying a large range of unknown SC likely to possess a misuse potential. Most of these novel/emerging molecules are still relatively unknown. This is a reason for concern; each of these analogues potentially presents with different toxicodynamic profiles and there is a lack of docking, preclinical, and clinical observations. Strengthening multidisciplinary collaboration between clinicians and bioinformatics may prove useful in better assessing SC-associated public health risks.

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“…These capabilities and characteristics of netnography support the rationale behind the prescription of the methodology instead of the popular decision tree and other extensively used techniques that are not enjoying similar benefits in insights and richness of data. Few of the recent influential publications that have entrusted and discussed the netnography technique as a tool to yield customer insights are Eaton and Pasquini (2020); Tavakoli and Wijesinghe (2019); Wang (2019a); Wang (2019b); Xharavina et al (2019); Lund et al (2019); Toledano (2017); Thanh and Kirova (2018); and Weijo et al (2014).…”

Section: Qualitative Consumer Research and Netnographymentioning

confidence: 99%

Investigation of customer churn insights and intelligence from social media: a netnographic research

Bhattacharyya

Dash

2020

OIR

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PurposeThe purpose of this paper is to investigate the distinct reasons and more common reasons that reduce customer satisfaction and are antecedents to customer churn behavior in the telecommunication industry.Design/methodology/approachThe study adopted the netnography approach to investigate churn behavior by utilizing online user-generated content in qualified social media communities.FindingsThe investigation revealed that “data speed issue”, “ineffective relationship building”, “service area coverage issues” and “billing issues” are some of the most important attributes that influence a consumers' decision to churn. Further, the churn consequence influencers model summarizes the attributes that contribute to overall dissatisfaction and finally results in churn behavior. The study found out the application of the netnography approach in a quantitatively dominant research area and stands out with its insights from a rich qualitative data.Practical implicationsProper clarification of customer expectations and pain points can help reduce customer churn. The study will serve as the basis for developing future churn prediction models that will contribute to the informed decision-making process.Originality/valueContributing to research on customer churn behavior, the study offers a novel attempt to study customer satisfaction and customer churn behavior jointly. The paper is the first attempt that contributes to the extant literature by adopting the unique qualitative approach to understand the reasons for telecommunication churn behavior in the emerging Indian market. Another contribution of this research is that the paper shifts the focus of the electronic word-of-mouth (eWOM) literature to the telecommunications industry, thus adding another block to ongoing research in eWOM communication.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/ OIR-02-2020-0048

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Exploring the “like” in the psychological interaction of users on fan community: A netnography analysis

Cited by 7 publications

References 34 publications

Novel Opioids: Systematic Web Crawling Within the e-Psychonauts’ Scenario

Novel Opioids: Systematic Web Crawling Within the e-Psychonauts’ Scenario

The e-Psychonauts’ ‘Spiced’ World; Assessment of the Synthetic Cannabinoids’ Information Available Online

Investigation of customer churn insights and intelligence from social media: a netnographic research

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