External diffusion of B2B e-procurement and firm financial performance: role of information transparency and supply chain coordination

Kumar, Nripendra; Ganguly, Kunal

doi:10.1108/jeim-02-2020-0060

Cited by 35 publications

(32 citation statements)

References 84 publications

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“…The research suggested that information transparency positively moderates the relationship between contractual control and goodwill trust. This finding is consistent with the viewpoints of Kumar and Ganguly (2020), who found that timely information disclosure is conducive to coordinating relationships. This means that information transparency is a crucial step for deeper cooperation between partners.…”

Section: Moderating Effect Of Information Transparencysupporting

confidence: 91%

Enhancing Trust Between PPP Partners: The Role of Contractual Functions and Information Transparency

Cheng

Liu

et al. 2021

Sage Open

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Contracts are essential for managing the relationship among public–private partnership (PPP) partners. However, the impact of contracts on the trust between partners is unclear, especially in PPP projects. From the multifunctional perspective of contracts, this study aims to investigate how different dimensions of contractual functions affect distinct types of trust and the moderating role of information transparency between them. The empirical results of the data collected from Chinese PPP professionals show that the three dimensions of contractual functions have positive effects on trust, including goodwill trust and competence trust. However, contractual adaptation has the strongest impact. Moreover, information transparency positively moderates the relationship between contractual control, adaptation, and trust. This study provides new insights on contracts and trust in PPP projects. It can guide PPP project partners to value the process of contract design and information disclosure to cultivate specific types of trust.

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Section: Moderating Effect Of Information Transparencysupporting

confidence: 91%

Enhancing Trust Between PPP Partners: The Role of Contractual Functions and Information Transparency

Cheng

Liu

et al. 2021

Sage Open

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“…In a benchmarking report “Connecting the dots: navigating procurement automation” (ProcureCon, 2019) which was prepared based on survey results of 100 chief procurement officers, user experience and ease of adoption by users was among the key selection criteria for choosing the procurement automation system. This is in resonance with an academic finding that the adoption of an IT system by users is required for utilization of the full potential of the proposed system (Kumar and Ganguly, 2020b; Brandon-Jones and Kauppi, 2018). Therefore, users are required to be facilitated by providing adequate resources, TR and guidance for the successful implementation of IT projects (Ali et al , 2016; Laumer et al , 2016).…”

Section: Introductionsupporting

confidence: 58%

Impact of professionalism of workplace learning support team on learning outcome

Kumar

Ganguly

2021

JWL

Self Cite

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Purpose This study aims to understand the impact of professionalism (PR) of the workplace learning support team on learning outcomes. The context of this study is an e-procurement system implementation. Management provides initial formal training (TR) to potential users of the system and also arranges informal learning support by deploying the support team for technical guidance/resolving issues on day-to-day basis for successful implementation. Learning outcome has been measured in terms of perceived ease of use (PEU) by employees and also in terms of the actual use (AU) of the system. This study also explores the role of timely and appropriate initial TR on learning outcomes. Design/methodology/approach An empirical study has been conducted by collecting survey data from 167 employees using an e-procurement system from India. SPSS 22.0 with add-in Process Macro v3.4 developed by Hayes has been used for statistical analysis. Findings The results indicate that the PR of the workplace learning support team positively influences employee’s PEU of the system and also the final required outcome in terms of the AU of the system. This study also found that the employee’s PEU of the system mediates the relationship between the PR of the workplace learning support team and the AU of the system. The result also indicates that higher is the user perception of the appropriateness of initial TR, higher is the effect of PR of the workplace learning team on user learning outcome. Originality/value This study is an attempt to investigate the unexplored aspect of workplace learning. This paper contributes by studying for the first time, the impact of PR of the workplace learning support team and appropriate initial TR in enhancing the learning outcome in the context of e-procurement implementation.

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“…As a result, these firms can respond to dynamic market change faster than before because of IT-enabled inter-organizational systems (Lee et al, 2014;Zhao and Xia, 2014) [1]. In such a business scenario, B2B digital processes enable supply chains agility and therefore firms can respond to demands promptly (Kumar and Ganguly, 2021;Sarkis et al, 2021;Sundram et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

Zhu

Lin

Jiang

et al. 2021

JEIM

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PurposeThe purpose of this paper is to investigate the consequences of two strategies of coordinating the online procurement capability and the online channel management capability on competitive performance.Design/methodology/approachA research model is presented to examine the performance impacts of these two coordination strategies, namely the balancing strategy (achieving a close match relationship) and the complementing strategy (maintaining the synergy effect), and tested using firm-level data collected from 196 manufacturing firms in China. Garen's two-stage econometric technique was used to identify the impacts of two coordination strategies on competitive performance.FindingsOur study discusses and compares two different coordination strategies of mitigating the operational tensions across processes and deploying resource configurations for improving competitive performance. Our results show that while the balancing strategy can mitigate the risks resulted, the complementing strategy does not create synergistic effects on the focal firms' competitive performance.Originality/valueThe results extend our understanding of the nature of B2B digital process coordination both in IS management and supply chain operations.

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External diffusion of B2B e-procurement and firm financial performance: role of information transparency and supply chain coordination

Cited by 35 publications

References 84 publications

Enhancing Trust Between PPP Partners: The Role of Contractual Functions and Information Transparency

Enhancing Trust Between PPP Partners: The Role of Contractual Functions and Information Transparency

Impact of professionalism of workplace learning support team on learning outcome

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

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