Factor Analysis of Total Quality Management Adoption by Smes in Nigeria

Sule, Ja’afaru Garba; Ogbadu, Elijah E.; Nafiu, Akeem Tunde

doi:10.22190/fueo1604365s

Cited by 11 publications

(12 citation statements)

References 13 publications

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“…Several studies have shown that it is possible for SMEs to adopt TQM practices with a fairly high degree of success (O'Neill et al, 2016;Herzallah et al, 2014). Sule et al (2017) examined and analyzed the consequences of adopting TQM practices in Nigeria's SMEs and have obtained similar results. Hence H03 is in agreement with the existing literature.…”

Section: Discussionmentioning

confidence: 91%

“…Of late SMEs managers are increasingly adopting TQM practices to gain customer's loyalty. TQM is seen as a preferable way to differentiate their entrepreneurial activities in the hope of achieving a better outcome in an increasingly competitive environment (Sule et al, 2017). TQM was introduced in Japan in early 1980s; it is a management approach that endeavour to improve the quality and productive capacity of business organisations.…”

Section: Tqm Practicesmentioning

confidence: 99%

“…Numerous studies have shown that it is possible for SMEs to adopt TQM with a fairly high degree of success (O'Neill et al, 2016;Herzallah et al, 2014). Sule et al (2017) examined and analyzed the impact of TQM practices on Nigerian SMEs, and found that the performance of SMEs is strongly influenced by the adoption and implementation of TQM practices. This is because TQM practices are able to assure continuous quality improvement whilst striving to achieve the desired outcomes.…”

Section: Tqm Practices and Organizational Performancementioning

confidence: 99%

“…Even though entrepreneurial leadership has a substantial and beneficial effect on organizational performance (Rahim et al, 2015;Mgeni, 2015) it still requires an in-depth analysis in order to identify others variables that affect this relationship (Huang et al, 2014). The performance is not only influenced by the attributes and actions of the entrepreneurial leaders (Renko et al, 2015) or environmental dynamism (Huang et al, 2014), but also influenced through organizational characteristics (Renko et al, 2015) thus, TQM practices may also play a significant role in enhancing organizational performance (Sule et al, 2017;Sahoo & Yadav 2017). In this context, entrepreneurship and TQM are complementary orientations (Dudek, 2015); therefore, entrepreneurial leadership needs a TQM to ensure its superior performance through better understanding the concepts of TQM practices, and gain insights about quality objective setting and then be able to communicate to the employees, and TQM needs entrepreneurial leadership to create an organizational culture that is conducive to support TQM implementation (Sahoo & Yadav, 2018).…”

Section: Entrepreneurial Leadership Tqm Practices and Organizationamentioning

confidence: 99%

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The mediation effect of TQM practices on the relationship between entrepreneurial leadership and organizational performance of SMEs in Kuwait

Sawaean¹,

Ali²

2020

10.5267/j.msl

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Small and medium enterprises (SMEs) play a vital role for the economic development of most countries, particularly in developing economies such as Kuwait. There are, however, challenges and problems that have to be addressed in an effort to achieve a better performance and ensure longer-term success. In the pursuit of entrepreneurial leadership (EL), SMEs frequently adopt total quality management (TQM) practices as their key strategies to enhance their competitive advantage. However, there is a dearth of studies that investigate the relationship of these concepts with the performance SMEs in developing countries. This paper seeks to examine the association between determinants of organizational performance, such as entrepreneurial leadership (EL) and TQM practices, of Kuwait's SMEs. This study uses a quantitative method. A survey questionnaire is administered to collect data from 500 SME owners and CEOs in Kuwait, and 384 are found to be usable. The outcomes of this study show beneficial and considerable influence of entrepreneurial leadership and TQM practices on organizational performance. The association of entrepreneurial leadership with organizational performance of SMEs is fundamentally mediated by TQM practices.

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Section: Discussionmentioning

confidence: 91%

Section: Tqm Practicesmentioning

confidence: 99%

Section: Tqm Practices and Organizational Performancementioning

confidence: 99%

Section: Entrepreneurial Leadership Tqm Practices and Organizationamentioning

confidence: 99%

See 2 more Smart Citations

The mediation effect of TQM practices on the relationship between entrepreneurial leadership and organizational performance of SMEs in Kuwait

Sawaean¹,

Ali²

2020

10.5267/j.msl

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show abstract

“…Recently, many SME managers have adopted TQM practices to gain customer loyalty. TQM is a preferred approach to differentiate an SME's activities from its competitors and achieve a better outcome in an increasingly competitive environment (Sule et al, 2017).…”

Section: Tqm Practicesmentioning

confidence: 99%

The Nexus Between Learning Orientation, TQM Practices, Innovation Culture, and Organizational Performance of SMEs in Kuwait

Sawaean¹,

Ali

2021

IJIKM

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Aim/Purpose: This paper aimed to examine the impact of learning orientation on organizational performance of small and medium enterprises (SMEs) via the mediating role of total quality management (TQM) practices and the moderating role of innovation culture. Background: SMEs’ organizational performance in developing countries, particularly in Kuwait, remains below expectation due to increasing competition and inadequate managerial practices that negatively impact their performance. Although several studies had revealed a significant effect of learning orientation on SMEs’ performance, the direct impact of learning orientation on their performance is still unclear. Thus, the link between learning orientation and organizational performance remains inconclusive and requires further examination. Methodology: This study adopted a quantitative approach based on a cross-sectional survey and descriptive design to gather the data in a specific period. The data were collected by distributing a survey questionnaire to the owners and Chief Executive Officers (CEOs) of Kuwaiti SMEs using online and on-hand instruments with 384 useable data obtained. Furthermore, the partial least square-structural equation modeling (PLS-SEM) analysis was performed to test the hypotheses. Contribution: This study bridged the significant gap in the role of learning orientation on SMEs’ performance in developing countries, specifically Kuwait. In this sense, a conceptual model was introduced, comprising a learning orientation, TQM practices, innovation culture, and organizational performance. In addition, this study confirmed the significant influence of TQM practices and innovation culture as intermediate variables in strengthening the relationship between learning orientation and organizational performance, which has not yet been verified in Kuwait. Findings: The results in this study revealed that learning orientation had a significant impact on organizational performance of SMEs in Kuwait. It could be observed that TQM practices play an important role in mediating the relationship between learning orientation and performance of SMEs, as well as that innovation culture plays an important moderating role in the same relation. Recommendations for Practitioners: This study provided a framework for the decision-makers of SMEs on the significant impact of the antecedents that enhanced the level of organizational performance. Hence, owners/CEOs of SMEs should improve their awareness and knowledge of the importance of learning orientation, TQM practices, and innovation culture since it could significantly influence their performance to achieve success and sustainability when adopted and managed systematically. The CEOs should also consider building an innovation culture in the internal environment, which enables them to transform new knowledge and ideas into innovative methods and practices. Recommendation for Researchers: The results in this study highlighted the mediating effect of TQM practices on the relationship between learning orientation (the independent variable) and organizational performance (the dependent variable) of SMEs and the moderating effect of innovation culture in the same nexus. These relationships were not extensively addressed in SMEs and thus required further validation. Impact on Society: This study also influenced the management strategies and practices adopted by entrepreneurs and policymakers working in SMEs in developing countries, which is reflected in their development and the national economy. Future Research: Future studies should apply the conceptual framework of this study and assess it further in other sectors, including large firms in developing and developed countries, to generalize the results. Additionally, other mechanisms should be introduced as significant antecedents of SMEs’ performance, such as market orientation, technological orientation, and entrepreneurial orientation, which could function with learning orientation to influence organizational performance effectively.

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Total Quality Management Practices in Nigerian Textile Industry

Diyaolu

2022

Springer Proceedings in Materials

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Factor Analysis of Total Quality Management Adoption by Smes in Nigeria

Abstract: Abstract. This study focused on Total Quality Management (TQM) adoption by

Cited by 11 publications

References 13 publications

The mediation effect of TQM practices on the relationship between entrepreneurial leadership and organizational performance of SMEs in Kuwait

The mediation effect of TQM practices on the relationship between entrepreneurial leadership and organizational performance of SMEs in Kuwait

The Nexus Between Learning Orientation, TQM Practices, Innovation Culture, and Organizational Performance of SMEs in Kuwait

Total Quality Management Practices in Nigerian Textile Industry

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