Factors Affecting Perception of Value for Money and Customer Satisfaction for Foreign Tourists in Goa

Kansal, Purva; Walia, Sandeep; Goel, Suriti

doi:10.21863/ijhts/2015.8.2.017

Cited by 5 publications

(2 citation statements)

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“…Offices, lodging, transportation, correspondence, and various organizations are truly monetary factors. The essential socio-social elements are verifiable designs, love spots, amusement and sporting offices, and counterfeit and man-made objects [23]. A tar road interfaces the tiniest town to the taluka headquarters in Goa, showing the state's high level transportation and correspondence establishment.…”

Section: How Tourism Affects the Hotel Industry In Goamentioning

confidence: 99%

Goa's Hospitality Industry: A Study on Status, Opportunities, and Challenges

Barreto,

Mayya

2023

IJMTS

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Purpose: This study aims to learn more about the hospitality sector in Goa, India, including its current state, potential, and growth. The review plans to distinguish the variables that add to the progress of the cordiality business in Goa, as well as the difficulties it faces in adjusting to changing times and the effect of the Coronavirus pandemic. The concentrate additionally tries to feature the extraordinary elements of the Goan cordiality industry that put it aside from other traveler objections in India. Methodology: This study employs a secondary research strategy based on a review of previously published articles, reports, and data on the Goan hospitality sector. Google Scholar, ResearchGate, and official Goa Tourism Division publications are used in the study. The information examination centers around key execution markers, for example, inhabitance and room rates in the neighborliness business in Goa. Findings: Despite the challenges posed by the COVID-19 pandemic, this study reveals that Goa's hospitality industry has performed well in recent years. Hotels in Goa saw a significant rise in occupancy rates from 15% to nearly 55% in the final quarter of 2022. Moreover, the typical room rates expanded from Rs 4,500 to nearly Rs 7,000 every evening. Goa saw the greatest increase in hotel demand among India's level II cities, rising by 118% in April. In addition, the study predicts that Goa's hospitality industry will continue to expand in 2023, surpassing pre-pandemic levels of demand and increasing revenue for the state and local governments. Practical Implications: Students, researchers, and policymakers interested in Goa's hospitality industry will benefit greatly from this study's practical implications. The study gives a valuable understanding of the industry's current state and growth and development potential. It also emphasizes the Goan hospitality industry's distinctive characteristics that set it apart from other Indian tourist destinations. The discoveries of this study can help partners in the business, including hoteliers, financial backers, and policymakers, to pursue informed choices and to make the most of the amazing open doors introduced by the development of the travel industry in Goa. Also, the review gives bits of knowledge into the effect of the Coronavirus pandemic on the friendliness business in Goa and the actions that have been taken to adjust to the evolving conditions. Originality/Value: This study gives a canny investigation present status of the Goan Lodging Industry, featuring its advantages, future potential, extraordinary qualities, restrictions, open doors, and qualities for industry advertisers. Even though this report is based on secondary research, it could be improved by having in-person interviews with key stakeholders like hoteliers, tourists, locals, and other industry players. These people would be better able to share their actual experiences and give feedback from the ground up. By providing a more comprehensive understanding of the Goan lodging industry and its overall impact on the Indian tourism industry, such primary research would further enhance this study's value and originality. Policymakers, stakeholders in the industry, and investors interested in the Goan tourism industry who want to make informed decisions may benefit from this study's findings. Moreover, understudies, specialists, and the overall population can profit from this concentrate by acquiring a more profound comprehension of the housing business in Goa and its commitment to the more extensive travel industry. Paper type: Case Study

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Section: How Tourism Affects the Hotel Industry In Goamentioning

confidence: 99%

Goa's Hospitality Industry: A Study on Status, Opportunities, and Challenges

Barreto,

Mayya

2023

IJMTS

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“…Figure 1). In the study of tourist destination factors Cetinski and Sugar [16] single out: In the study of tourist destination factors Cetinski and Sugar [16] single out: [26] and for effort (value for effort) [27]; • hospitality and knowledge of foreign languages [28].…”

Section: Literature Reviewmentioning

confidence: 99%

Stationary Traffic as a Factor of Tourist Destination Quality and Sustainability

Maršanić

Mrnjavac²,

Pupavac

et al. 2021

Sustainability

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Since the Republic of Croatia is one of the most popular European and world tourist destinations, the aim of this paper is, from the user’s (n = 596) point of view, to research the importance of stationary traffic in tourist destinations. The purpose of this paper is to point out the possibilities of improving the tourist destination quality and sustainability through an adequate parking service. In order to corroborate constructed scientific hypotheses, a larger number of scientific methods were used from which a polling method, analysis and synthesis method, descriptive statistics method, t-test, and analysis of variance (ANOVA) should be singled out. The major finding of this paper indicates a relatively big importance of stationary traffic (M = 6.51; SD = 2.21) as an element of tourist destination quality. Moreover, regarding the quality of tourist destination, the results of this paper suggest that the parking space availability is more important than the way parking or parking payment are organized. Between the experienced parking problem in a tourist destination and age on one side and evaluation of the importance of stationary traffic as an element of tourist destination quality on the other side, a statistically important connection was established. Gained knowledge can be particularly helpful to hotel industry managers but also to traffic managers whose duty is to provide an adequate number of parking spaces in tourist destinations.

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The impact of the decision-making role on perceived satisfaction, value for money, and reinvest intentions at varying levels of perceived financial performance in the context of Big Data Marketing Analytics

Haverila,

Rangarajan

2024

Journal of Marketing Theory and Practice

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Factors Affecting Perception of Value for Money and Customer Satisfaction for Foreign Tourists in Goa

Cited by 5 publications

References 0 publications

Goa's Hospitality Industry: A Study on Status, Opportunities, and Challenges

Goa's Hospitality Industry: A Study on Status, Opportunities, and Challenges

Stationary Traffic as a Factor of Tourist Destination Quality and Sustainability

The impact of the decision-making role on perceived satisfaction, value for money, and reinvest intentions at varying levels of perceived financial performance in the context of Big Data Marketing Analytics

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