Factors affecting the consumer trust for shopping through electronic media

Alzate, James Ariel Sánchez; Restrepo, Luz Alexandra Montoya

doi:10.14482/pege.40.8809

Cited by 11 publications

(2 citation statements)

References 29 publications

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“…La preparación de pedidos es una actividad que se realiza en bodegas y centros de distribución, es considerado el proceso más costoso dentro de las operaciones que se realizan allí, ya que además del proceso del traslado también se utilizan insumos para cubrir el producto que se vaya a preparar para su salida. Este proceso consiste en la identificar y retiro de productos que están ubicados en zonas de almacenamiento son solicitados por los clientes (Alzate y Restrepo, 2019).…”

Section: Concepto De Preparación De Pedidosunclassified

Preparación de pedidos y su incidencia en las ventas de la empresa Hilvanando Sueños, Santo Domingo, 2024.

Cox Sanchez,

Salazar Guamán,

Valladares Guamán

2024

ReSoFro

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La presente investigación analizó la preparación de pedidos y su incidencia en las ventas de la empresa Hilvanando Sueños, el estudio se efectuó mediante la inducción de un enfoque mixto, de tipo descriptivo, exploratorio y correlacional. En dicho trabajo no se aplicó un muestreo debido a la poca cantidad de trabajadores que se encuentran dentro de la organización, sin embargo, se generó la implementación de técnicas y herramientas para la recolección de información, tales como la inducción de guía entrevista, ficha de observación, focus group, diagrama de proceso e indicadores logísticos. Entre los resultados más relevantes se estipulo que el 75% de los trabajadores tienen poco conocimiento del proceso de preparación de pedidos y, a su vez los hallazgos establecen un coeficiente de correlación de Pearson estableciendo un factor de 0.269351539 lo que significa que al incrementar la eficiencia de los procesos la variación de venta también aumenta, además el flujograma propuesto genero un ahorro en la preparación de pedidos de $ 16,87 mensual.

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Section: Concepto De Preparación De Pedidosunclassified

Preparación de pedidos y su incidencia en las ventas de la empresa Hilvanando Sueños, Santo Domingo, 2024.

Cox Sanchez,

Salazar Guamán,

Valladares Guamán

2024

ReSoFro

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“…The trust that consumers have in the quality and reputation of a given brand or textile product has a marked influence on consumption habits. In this context, Sánchez-Alzate and Montoya-Restrepo 49 highlight the main factors that affect consumer confidence, in such a way that consumers feel less fear and more predisposition to purchase when confidence is higher.…”

Section: Relationship Between Trust and Consumption Habitsmentioning

confidence: 99%

Analysis of the effects of store image, trust and perceived quality on consumption habits of textile products in the COVID-19 pandemic

Roldán

Florencio

et al. 2022

Textile Research Journal

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Consumer clothing presents behaviors defined by pre-established trends and patterns in contemporary societies, and in general the consumption of textile products follows this trend. However, as a result of the COVID-19 pandemic and the restrictions perpetuated as a consequence of it, the consumption of textile products has been affected throughout the world. Under this premise, the objective of this research is to analyze the effect of store images, trust and perceived quality on the habits of the textile consumer in the context of the COVID-19 pandemic, for which, firstly, a review of the literature was carried out regarding the variables of the habits of the textile consumer and their relationship with the store image, trust and perceived quality, for which documents from academic search engines were taken into account, such as Scopus, Web of Science, ResearchGate and Google Scholar. On the other hand, a survey was conducted among textile consumers in Ecuador. The measurement tool was completed by 500 participants. In this way, the survey was conducted virtually through Google Forms and through the use of IBM SPSS software. The sampling technique consisted of convenience sampling. For the specific case of this investigation, it was decided to opt for the use of 500 valid questionnaires. This allowed one to propose a model of structural equations based on constructs associated with reference investigations. The main results of this research confirmed that there is a positive impact of the image of the trusted establishment on the product, as well as a positive impact on the general perceived quality of consumption habits (comparison) and on the effect of the quality of perceived service in consumption habits (planning).

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Appropriate Security Protocols to Mitigate the Risks in Electronic Money Management

Toapanta

Zamora

Gallegos

2019

Smart Innovation, Systems and Technologies

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Factors affecting the consumer trust for shopping through electronic media

Cited by 11 publications

References 29 publications

Preparación de pedidos y su incidencia en las ventas de la empresa Hilvanando Sueños, Santo Domingo, 2024.

Preparación de pedidos y su incidencia en las ventas de la empresa Hilvanando Sueños, Santo Domingo, 2024.

Analysis of the effects of store image, trust and perceived quality on consumption habits of textile products in the COVID-19 pandemic

Appropriate Security Protocols to Mitigate the Risks in Electronic Money Management

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