Factors that facilitate Registered Nurses in their first-line nurse manager role

Abstract

Strategies to support nurses in the first-line nurse manager role are discussed for the individual, programme, organisation and health-care system/policy levels.

The Role of First Line Nurse Manager

“…P 2 -policy development: Determine the policy for the associated department in accordance with the general purposes of the organization (Skytt et al, 2008). P 3 -implementation of standards: Plan for the implementation of caring standards (Cziraki, 2012;Loo and Thorpe, 2003;Johansson et al, 2007;Skytt et al, 2008;Duffield & Franks, 2001). P 4 -work schedule and task assignment: Set the different work schedules for different workers (Loo & Thorpe, 2003), and assign the corresponding tasks (division of labor) (Skytt et al, 2008).…”

“…P 6 -patient care (health education): Plan to submit a report regarding the patients' condition in each shift (Cziraki, 2012;Loo & Thorpe, 2003). Plan for educating patients and their families (Gibb, 2003;Cziraki, 2012;Loo & Thorpe, 2003;Robson & Mavin, 2009;Maxwell & Watson, 2006;Ellström, 2012;Ramachandra, 2011). P 7 -facility management: Make new staff aware of the regulations and standards, and familiarize them with the circumstances and the equipment at the workplace (Gibb, 2003;Cziraki, 2012;Loo & Thorpe, 2003;Ellström, 2012).…”

“…P 4 -work schedule and task assignment: Set the different work schedules for different workers (Loo & Thorpe, 2003), and assign the corresponding tasks (division of labor) (Skytt et al, 2008). P 5 -report delivery: Plan to enhance the quality of service delivery in the departments under supervision (Gibb, 2003;Cziraki, 2012;Loo & Thorpe, 2003;Johansson et al, 2007;Skytt et al, 2008;Duffield & Franks, 2001;Ramachandra, 2011). P 6 -patient care (health education): Plan to submit a report regarding the patients' condition in each shift (Cziraki, 2012;Loo & Thorpe, 2003).…”

“…P 1 -problem identification: Investigate the current situation in the dominated department to identify the problems related to delivering quality services (Cziraki, 2012;Johansson et al, 2007;Skytt et al, 2008;Duffield & Franks, 2001;Ramachandra, 2011). P 2 -policy development: Determine the policy for the associated department in accordance with the general purposes of the organization (Skytt et al, 2008).…”

“…P 5 -report delivery: Plan to enhance the quality of service delivery in the departments under supervision (Gibb, 2003;Cziraki, 2012;Loo & Thorpe, 2003;Johansson et al, 2007;Skytt et al, 2008;Duffield & Franks, 2001;Ramachandra, 2011). P 6 -patient care (health education): Plan to submit a report regarding the patients' condition in each shift (Cziraki, 2012;Loo & Thorpe, 2003). Plan for educating patients and their families (Gibb, 2003;Cziraki, 2012;Loo & Thorpe, 2003;Robson & Mavin, 2009;Maxwell & Watson, 2006;Ellström, 2012;Ramachandra, 2011).…”