The synthesis and the crystal structure of a new halide-bridged polymer, namely catena-poly[bis (1,2,3-benzotriazolium) ] n running along the c-axis direction. The 1,2,3-benzotriazolium cations are linked between these polymer chains, via the water molecules, giving rise to left-and right-handed helical chains. Hirshfeld surface analysis and fingerprint plots were used to decode the intermolecular interactions in the crystal network and determine the contribution of the component units for the construction of the three-dimensional architecture.