Financial (Dis-)Information: Evidence from a Multi-Country Audit Study

Giné, Xavier; Mazer, Rafael Keenan

doi:10.1596/1813-9450-7750

Cited by 9 publications

(11 citation statements)

References 16 publications

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“…Similar to Giné and Mazer (2017), because the assignment of scripts to auditors was random, we can run the following OLS regression for savings visits:…”

Section: Empirical Strategy and Resultsmentioning

confidence: 99%

“…During the training, the auditors and field manager were never told about the purpose of the study nor the specific hypotheses we wanted to test. The scripts, also described in Giné and Mazer (2017) varied along three dimensions: financial sophistication or literacy, the degree of perceived competition and the dress code used in the visit.…”

Section: Experimental Designmentioning

confidence: 99%

“…To answer these questions, we followed the protocols in Giné and Mazer (2017) and implemented an audit study in 3 cities in Colombia. 1 These cities were chosen because they are populated mainly by middle and low-income households, who are the target of this study.…”

Section: Introductionmentioning

confidence: 99%

“…The scripts used by auditors are described in Giné and Mazer (2017) and differed along four dimensions. First, we introduced product specific variation.…”

Section: Introductionmentioning

confidence: 99%

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Financial Information in Colombia

Giné¹,

Garcia²,

Gómez-González³

2017

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An audit study was conducted in Colombia following the protocols in Giné and Mazer (2017). Trained auditors visited multiple financial institutions, seeking credit and savings products. Consistent with Gabaix and Laibson (2006) and similar to Giné and Mazer (2017), the staff only provides information about the cost when asked, disclosing less than a third of the total cost voluntarily. In addition, clients are rarely offered the cheapest product, most likely because staff is incentivized to offer more expensive and thus more profitable products to the institution.

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“…Similar to Giné and Mazer (2017), because the assignment of scripts to auditors was random, we can run the following OLS regression for savings visits:…”

Section: Empirical Strategy and Resultsmentioning

confidence: 99%

Section: Experimental Designmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

“…The scripts used by auditors are described in Giné and Mazer (2017) and differed along four dimensions. First, we introduced product specific variation.…”

Section: Introductionmentioning

confidence: 99%

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Financial Information in Colombia

Giné¹,

Garcia²,

Gómez-González³

2017

Self Cite

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“…Reducing adverse selection can lead to more informed credit decisions and more effective competition in the credit market, and in turn lower lending rates and a greater availability of credit (Gine & Mazer, 2016;Mullainathan, Noeth & Schoar, 2012).…”

mentioning

confidence: 99%

Competition in Mobile Financial Services: Lessons from Kenya and Tanzania

Rowan¹,

Mazer²

2016

Afr. j. inf. commun. (Online)

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Mobile financial services (MFS) are the main drivers of financial inclusion in many developing countries, where they provide low-income consumers with access to transfers, payments, and increasingly more complex products including credit, savings, and insurance. MFS channels can provide the advantages of convenient, secure, and cost-efficient product offerings to consumers. In several markets, MFS have helped to significantly increase the portion of the population with access to formal financial services. To promote both quality and diversity in MFS products, and in turn financial inclusion, it is important to ensure a competitive ecosystem that facilitates entry into the market, the development of innovative MFS products, and high-quality, value-for-money services. This article aims to provide insights into the role that effective competition and competition policy play in developing MFS, and in promoting financial inclusion, using Kenya and Tanzania as case countries.

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