Financial Instruments: Bank Plastic Cards and Their Turnover During the Pandemic

Abstract

The authors consider a bank card as a payment financial instrument. The analysis of the card business of one of the largest Russian banks VTB Bank (PJSC) is carried out, the characteristics of the positive directions in the turnover of plastic cards are given and a critical look at the unfinished areas is given. As a result of the study, the features of issuing plastic cards during the pandemic are revealed, attention is paid to the sanctions imposed by foreign banks after the start of Russia's military operation to protect the Luhansk and Donetsk People's Republics. Methods for analyzing and optimizing processes, as well as measures aimed at improving the process of using bank cards are presented. In conclusion, the conclusions and recommendations for improving the process of using bank cards by VTB Bank (PJSC) are reflected.