“…TOPSIS (Technique For Order Preference by Similarity to Ideal Solution) is one of decision making methods to help obtain optimal decisions (Technique For Order Preference by Similarity to Ideal Solution) (Kurnia, 2018;Rahman et al, 2022) Until 2023, TOPSIS was widely used, with more than 303,000 citations (Scholar, 2023b) for practical decision making because of its robust mathematical basis, simplicity, and ease of implementation (Yeh, 2003). OPSIS has been widely used in various fields such as purchasing decisions and outsourcing providers selection (Wei et al, 2019), manufacturing decision making (Bertolini et al, 2020), financial performance analysis (Roy & Patro, 2021;Liew et al, 2022), service Vol. 14 No.…”