2005
DOI: 10.1016/j.serrev.2005.02.002
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Finding the Delicate Balance: Serials Assessment at the University of Nevada, Las Vegas

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“…Day advises that in seeking feedback it is vital for the librarian to decide how much information to give the user: they need 'enough information to make informed decisions, but you don't want to overwhelm them with information' 13 and 'a serials and database review cannot and should not be entirely data-driven' 14 . Rating scales were commonly devised for users to rate journals and a variety of methods and communication channels were used to seek user input 15,16,17 . Although libraries were keen to seek user input, most retained the ultimate decision-making authority 18,19,20 .…”
Section: Literature Reviewmentioning
confidence: 99%
“…Day advises that in seeking feedback it is vital for the librarian to decide how much information to give the user: they need 'enough information to make informed decisions, but you don't want to overwhelm them with information' 13 and 'a serials and database review cannot and should not be entirely data-driven' 14 . Rating scales were commonly devised for users to rate journals and a variety of methods and communication channels were used to seek user input 15,16,17 . Although libraries were keen to seek user input, most retained the ultimate decision-making authority 18,19,20 .…”
Section: Literature Reviewmentioning
confidence: 99%