2013
DOI: 10.1177/0963662512472315
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Food crisis coverage by social and traditional media: A case study of the 2008 Irish dioxin crisis

Abstract: The world of communication has changed significantly in the last decade as a result of the evolution of social media. Food crisis managers and communicators should be cognizant of the messages presented to the public by all media channels during a crisis. Using the 2008 Irish dioxin contamination incident as an example, a quantitative content analysis was carried out to investigate the relationship between social and traditional media. Messages published in printed newspapers (n = 141), blogs and forums (n = 1… Show more

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Cited by 61 publications
(61 citation statements)
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“…With more variety and a larger amount of information included in media reports, it is possible for consumers to gain more understanding of an incident. These results support the work of McCarthy, Brennan, De Boer and Ritson (2008) and Shan et al (2014), and extent their findings to identify additional information provided to the public. The timing of reports identified in this study agrees with Shan et al (2014) that the government exposes incidents earlier than the media.…”
Section: Discussionsupporting
confidence: 90%
“…With more variety and a larger amount of information included in media reports, it is possible for consumers to gain more understanding of an incident. These results support the work of McCarthy, Brennan, De Boer and Ritson (2008) and Shan et al (2014), and extent their findings to identify additional information provided to the public. The timing of reports identified in this study agrees with Shan et al (2014) that the government exposes incidents earlier than the media.…”
Section: Discussionsupporting
confidence: 90%
“…Based on a classical coping framework, approach or avoidance as a first categorisation of people's reactions can be indicative of which reactions might escalate or not (Folkman & Moskowitz, 2004) and then be further amplified (see e.g. Barnett & Breakwell, 2003;Pidgeon & Barnett, 2013;Shan et al, 2013). For example, as shown during the EHEC crisis, the avoidance of products initially thought to be contaminated -cucumbers -escalated into widespread economic losses and negative impacts for farmers, due to sales drops (Gaspar et al, 2014).…”
Section: The Value and Limitations Of Qualitative Sentiment Analysismentioning
confidence: 99%
“…Whilst unsurprising, given that each draws on the other (Tufekci 2014), the rise and fall in the volume of social media broadly relates to the rise and fall in traditional media coverage (Shan et al 2013) different processes underlie their production and their significance for SARF. Exploring Twitter revealed a two-way relationship between tweets and traditional media, enabling us to see the interaction of various strands of media, government statements and user content.…”
Section: Piggybackingmentioning
confidence: 99%