Fostering Knowledge Exchange in Digital Communities: Psychological Determinants of Sharing in Q&amp;A Platforms

Wang, Likun; Kim, Kyungyee

doi:10.1007/s13132-024-01929-6

J Knowl Econ

2024

DOI: 10.1007/s13132-024-01929-6

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Fostering Knowledge Exchange in Digital Communities: Psychological Determinants of Sharing in Q&A Platforms

Likun Wang,

Kyungyee Kim

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2024

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Cited by 2 publications

References 121 publications

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Relational social capital and tacit knowledge sharing: the mediation of P-O fit and POS

Liang,

Suntrayuth

2024

Knowledge Management Research & Practice

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Relational social capital and tacit knowledge sharing: the mediation of P-O fit and POS

Liang,

Suntrayuth

2024

Knowledge Management Research & Practice

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Examining the Effect of Knowledge Seeking on Knowledge Contribution in Q&A Communities

Qiu,

Mi,

et al. 2024

Behavioral Sciences

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Based on motivational theory, this study investigated the effect of users’ knowledge seeking on users’ knowledge contribution in question-and-answer (Q&A) communities. We collected 4643 samples from the largest social Q&A platform in China (Zhihu) and applied a mediation effect test to the data. The results showed that knowledge seeking affects intrinsic motivations (altruism and self-efficacy) and extrinsic motivations (social support, group identity, and reputation), further affecting knowledge contribution. Our findings indicated that Q&A communities should be concerned with users’ intrinsic and extrinsic motivations to ensure balanced knowledge exchange on social Q&A platforms, ultimately fostering long-term stability and growth. Existing research has mainly focused on a single behavioral state, such as knowledge seeking or knowledge contribution, and has paid little attention to the connection between these two types of user information behaviors. This study aimed to fill this gap by revealing the mechanisms through which users’ knowledge seeking affects their knowledge contribution.

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Fostering Knowledge Exchange in Digital Communities: Psychological Determinants of Sharing in Q&A Platforms

Cited by 2 publications

References 121 publications

Relational social capital and tacit knowledge sharing: the mediation of P-O fit and POS

Relational social capital and tacit knowledge sharing: the mediation of P-O fit and POS

Examining the Effect of Knowledge Seeking on Knowledge Contribution in Q&A Communities

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