Fostering Sustainable User Behaviour: Exploring Meaning And Its Creation In Products And Services

Waltersdorfer, Gregor; Gericke, Kilian; Blessing, Luciënne

doi:10.7190/ead/2015/101

Cited by 1 publication

(1 citation statement)

References 27 publications

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“…We believe such methods have to be adopted in the future development of the PQAIR method to increase the accuracy of results. Another promising approach could be a controllable creation of a product's meaning by design, involving semiosis -the semiotic term of meaning making (Waltersdorfer, Gericke, and Blessing 2015). Moreover, perception of a product's meaning occurs before or concurrently with the perception of the product as an object.…”

Section: Impact Factors and Perceived Quality Attributes Importance Rmentioning

confidence: 99%

Perceived quality of products: a framework and attributes ranking method

Stylidis

Wickman

Söderberg

2019

Journal of Engineering Design

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Perceived quality is one of the most critical aspects of product development that defines the successful design. This paper presents a new approach to perceived quality assessment by examining its elements, decomposed into a structure with the bottom-up sensory approach from the level of basic ('ground') attributes, covering almost every aspect of quality perception from the engineering viewpoint. The paper proposes a novel method for perceived quality attributes relative importance ranking, resulting in the balanced perceived quality of the final product within the given conditions. The proposed method helps to reach the equilibrium of the product's quality equation from the perspective of design effort, time, and costs estimations. The authors introduce the Perceived Quality Framework (PQF), which is the taxonomy system for perceived quality attributes and the core of the attributes importance ranking (PQAIR) method. The research outcomes are based on findings of the qualitative exploratory study, including European and North American premium and luxury automotive manufacturers. An empirical structural validity test was performed to assess the usability and rigour of the proposed method. The results indicate that perceived quality evaluation can be significantly improved during all stages of product development.

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Section: Impact Factors and Perceived Quality Attributes Importance Rmentioning

confidence: 99%