Four Biases in Interface Design Interactions

Novin, Alamir; Meyers, Eric M.

doi:10.1007/978-3-319-58634-2_13

Cited by 5 publications

(5 citation statements)

References 17 publications

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“…The classic experiment on framing asked participants which treatment to choose-where the options are presented in terms of the lives saved, or the resulting deaths [74]. In search, framing the presentation of results may also lead the searcher to different perceptions about the topic [53,54].…”

Section: Too Much Informationmentioning

confidence: 99%

“…SP3 Searchers spent longer viewing articles that were more credible [43,53,54] (suggesting Authority and Ambiguity Biases).…”

Section: Cognitive Biases In Socio-political Searchmentioning

confidence: 99%

“…SP5 Searchers rated articles as more useful if they were easier to read and understand, which they attribute to Availability Bias, and searchers engaged less with more complex articles that required more effort to process [53,54].…”

Section: Cognitive Biases In Socio-political Searchmentioning

confidence: 99%

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Cognitive Biases in Search

Azzopardi

2021

Proceedings of the 2021 Conference on Human Information Interaction and Retrieval

132

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People are susceptible to an array of cognitive biases, which can result in systematic errors and deviations from rational decision making. Over the past decade, an increasing amount of attention has been paid towards investigating how cognitive biases influence information seeking and retrieval behaviours and outcomes. In particular, how such biases may negatively affect decisions because, for example, searchers may seek confirmatory but incorrect information or anchor on an initial search result even if its incorrect. In this perspectives paper, we aim to: (1) bring together and catalogue the emerging work on cognitive biases in the field of Information Retrieval; and (2) provide a critical review and reflection on these studies and subsequent findings. During our analysis we report on over thirty studies, that empirically examined cognitive biases in search, providing over forty key findings related to different domains (e.g. health, web, socio-political) and different parts of the search process (e.g. querying, assessing, judging, etc.). Our reflection highlights the importance of this research area, and critically discusses the limitations, difficulties and challenges when investigating this phenomena along with presenting open questions and future directions in researching the impact -both positive and negative -of cognitive biases in Information Retrieval.

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Section: Too Much Informationmentioning

confidence: 99%

“…SP3 Searchers spent longer viewing articles that were more credible [43,53,54] (suggesting Authority and Ambiguity Biases).…”

Section: Cognitive Biases In Socio-political Searchmentioning

confidence: 99%

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Cognitive Biases in Search

Azzopardi

2021

Proceedings of the 2021 Conference on Human Information Interaction and Retrieval

132

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“…Faz-se necessário que as plataformas priorizem esses conteúdos, especialmente em tempos de obscuridade e de negação da ciência. mação, quando o design convoca heurísticas inadequadas (Novin e Meyers, 2017). Quando o Facebook apaga os metadados de uma imagem, garante anonimato ao produtor original daquele conteúdo (Arun, 2019) e contribui para que a autoria dessas publicações seja 'transferida' ao último perfil que compartilhou tal informação.…”

Section: Dinâmica Do Facebookunclassified

Fake news e cadeias de referência:

Lemos¹,

Oliveira²

2021

Fronteiras

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O Facebook coproduz e distribui conteúdos falsos sendo parte essencial do ecossistema de desinformação sobre a Covid-19. Este artigo analisa 103 checagens sobre a Covid-19 publicadas pelas agências Aos Fatos e Lupa entre 24 de janeiro e 31 de março de 2020. Os 109 conteúdos falsos verificados nesses textos também foram analisados. A partir da ideia de “cadeias de referências”, proposta por Bruno Latour, o artigo relaciona as formas do fazer jornalístico com aquelas do fato científico. O argumento é que as cadeias de desinformação – fake news – buscam simular as cadeias de referência do jornalismo, parecendo verdadeiras (modo REF), mas funcionando sob um modo religioso (modo REL). Conteúdos falsos e checagens distinguem-se especificamente pela forma de adesão a esses modos. No caso das fake news, as características do Facebook – remoção de metadados de imagens, forma de apresentação de compartilhamentos etc. - corroboram argumentos falsos, sendo eficazes na geração de adesão identitária ao conteúdo inverídico. Palavras-chave: Fake news. Checagem de fatos. Cadeias de referência. Facebook. Covid-19.

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“…Accordingly, this study aims to contribute to the bridge the gap in the literature by providing a review of the overall themes and trends in the literature regarding to the nature of the interaction between the two concepts. Accordingly, our research questions are: (22) How cognitive biases impact user decision making in HCI? (2) What are the practical applications suggested in literature for reducing the bias in HCI?…”

Section: Introductionmentioning

confidence: 99%

The Impact of Cognitive Biases on User Decision Making in Human-Computer Interaction: A Review of the Literature

SAYGI,

SAYGI

2021

EURAS

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Human-Computer Interaction (HCI) is an interdisciplinary subject thatstudies the interaction between humans and computers. Cognitive biases are systematic errors in human reasoning and decision-making which is suggested to affect interactions of users with computers. This study aims to contribute to the bridge the gap in the literature by addressing the impact of cognitive biases on user decision-making in HCI and discuss the practical applications of the currently literature. Accordingly, a literature search was conducted using electronic academic databases. The reviewed papers were mainly focused to articles published in the last 10 years (2003)(2004)(2005)(2006)(2007)(2008)(2009)(2010)(2011)(2012)(2013) to ensure the relevance of the literature to current research questions. Our research revealed four factors (the quantity of available and accessible information, the lack of meaning associated with the information, the need for quick action, and what information is remembered or recalled) that can trigger cognitive biases and how they can further impact decision making processes of users through common biases. An explored two common strategies (user research and digital nudging) for designing interfaces that minimize negative effects of cognitive reductions. Our findings provide a valuable contribution to the literature and aimed to lead a better user experiences and greater user satisfaction with technology.

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Four Biases in Interface Design Interactions

Cited by 5 publications

References 17 publications

Cognitive Biases in Search

Cognitive Biases in Search

Fake news e cadeias de referência:

The Impact of Cognitive Biases on User Decision Making in Human-Computer Interaction: A Review of the Literature

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