Framing digital competence in media work – The case of Finland

Abstract

PurposeThis article aims to study digital competence (DC) in media work.Design/methodology/approachThe authors utilize frame analysis to investigate how DC is framed in media work using 30 semi-structured interviews as data with journalists in Finland.FindingsThe authors identify three main frames of DC in the context of media work. The individual attitude frame emphasizes employees' attitudes toward DC, the team-level support frame underlines the need for support in the work community and the organizational-level practice frame highlights enablers of and organizations' requirements for digital competence.Practical implicationsFirst, media workers' DC is necessary to enhance work efficiency and accomplish tasks and may be supported with supportive management practices. Second, the findings suggest that DC should be understood and analyzed as a multi-level issue. Third, the findings suggest that appropriate continuing education and study opportunities were needed. Besides formal arrangements for learning, informal contexts of learning are important.Originality/valueThe article contributes to media studies and studies on the digitalization of work by taking account of the organizational, team and individual levels in discussing digital competence in the news media sector.

Digitalisasi dan Eksistensi Media Cetak (Studi Kasus Majalah Maisona) Kementerian Pekerjaan Umum dan Perumahan Rakyat Republik Indonesia

“…Selain dari sisi para pemimpin industri atau para stakeholder, pembangunan sumber daya manusia yang "melek" teknologi digital atau memiliki digital competence juga merupakan modal yang kuat untuk para media dapat bersaing di era digital. Adapun support atau dukungan serta motivasi dari para atasan maupun supervisor dapat meningkatkan minat serta kompetensi para awak media dalam penguasaan media digital (Parkatti et al, 2022). Untuk melakukan konvergensi media yang maksimal, para pimpinan media juga harus memberikan penghargaan yang setimpal kepada para awak media yang telah menjadi ujung tombak transisi media cetak dalam bentuk materiil dan nonmateriil (Prihartono & Sos, 2016) guna memastikan konvergensi yang sedang dijalankan didukung penuh oleh para awak media.…”

Analytical Study of the World's First EU Artificial Intelligence (AI) Act, 2024

“…The study Parkatti, A., et. al., (2022) 56 identify three main frames of digital competence (DC) in media work: individual attitude, team-level support, and organizational-level practice. The individual attitude frame emphasizes employees' attitudes towards DC, the team-level support frame emphasizes the need for support within the work community.…”

How online collaboration software shapes control at work? Evidence from news organizations

“…The underlying motivation that brought us to focus on journalists emanated from the fact that, firstly, news workers are primarily engaged in creating content that significantly impacts our understanding of the world, which, in turn, has broader implications across societies (Hesmondhalgh and Baker, 2013). Secondly, digital technologies transform how media workers practice and make sense of their jobs, and thus also the way how content is produced, distributed and consumed (Deuze, 2007;Parkatti et al, 2022). In this sense, one might argue that if digital technologies negatively impact journalists' working lives, our understanding of the current world, which highly depends on journalistic outputs, could be affected.…”