From an apparent failure to a success story: ERP in China—Post implementation

Malaurent, Julien; Avison, David

doi:10.1016/j.ijinfomgt.2015.06.004

Cited by 35 publications

(47 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…As will be explained subsequently, this perception may have been due to both a precedent set by earlier practices in the IS development and ineffective communication among the stakeholders. Extant literature reveals similar situations obtained in similar projects in developing countries (Cauter et al, 2014;Chepa et al, 2017;Ganesh and Mehta, 2010;Hughes et al, 2016, Malaurent andAvison, 2015;Sweis, 2015).…”

Section: Declining User Supportmentioning

confidence: 53%

“…The development of information systems is a complex and resource-demanding process that must be meticulously undertaken and monitored to ensure success and minimise the chances of failure (Davies, 1999;Fitzgerald, 1996;Ganesh and Mehta, 2010;Malaurent and Avison, 2015). But a universal recipe that assures implementation success is almost impossible to come up with due to the very complexity and weather-like unpredictability of the socio-technical networks that make up information systems (Berg, 2001;Kreps and Richardson, 2007).…”

Section: Introductionmentioning

confidence: 99%

“…But a universal recipe that assures implementation success is almost impossible to come up with due to the very complexity and weather-like unpredictability of the socio-technical networks that make up information systems (Berg, 2001;Kreps and Richardson, 2007). In that respect, a huge number of methodologies, critical factors, metrics, models, and approaches have been proposed to guide IS development (Cauter et al, 2014;Chepa et al, 2017;Ganesh and Mehta, 2010;Goldfinch, 2007;Iivari et al, 1999;Lambert et al, 2006;Malaurent and Avison, 2015; *Corresponding author. E-mail: jhkbii@gmail.com or hbii@kabianga.ac.ke.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Pre-implementation failure of information systems in public universities in Kenya: A case study of Moi University, Kenya

Bii¹,

Rukwaro²

2019

Int. J. Lib. Inf. Sci.

View full text Add to dashboard Cite

Moi University was established in 1984 and its first decade of growth and expansion necessitated the adoption and utilisation of Information and Communication Technology (ICT) to manage information generated by its operations. Through Dutch Joint Financing Programme for Cooperation in HigherEducation (MHO) and other donors' assistance, it established an ICT centre charged with, among other functions, initiation and development of information systems, including the Academic Register Information System (ARIS). Many challenges slowly cropped up and choked ARIS and other systems before implementation. This study was undertaken to ascertain and investigate issues that led to preimplementation failure of information systems in one of Kenya's public universities, using a case study of Moi University. This paper presents the views of Moi University's ARIS and other Information System (IS) project participants on the factors that led to their systems' failure to reach their operational phase. Although the findings may sound critical of certain aspects of IS and general organisational management at Moi University (MU), they provide real examples of what can happen to IS projects in practice. They provide valuable opportunities for learning, especially in typical sub-Saharan Africa's public universities.

show abstract

Section: Declining User Supportmentioning

confidence: 53%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Pre-implementation failure of information systems in public universities in Kenya: A case study of Moi University, Kenya

Bii¹,

Rukwaro²

2019

Int. J. Lib. Inf. Sci.

View full text Add to dashboard Cite

show abstract

“…Also informal processes are a significant feature of Chinese firms, as the business culture is shaped by personal and highcontext communications, non-systemic decision-making and unstructured business processes [34,6]. Examples of the use of informal practice in Chinese firms are the use of 'workarounds' to adapt an ERP system to the needs of a Chinese context [22] and the business practice of 'guanxi' which is a network of relationships assured by trust and based on the exchange of favours [24,7].…”

Section: Methodsmentioning

confidence: 99%

Building the hybrid organisation through ERP and enterprise social software

Greasley

Wang

2016

Computers in Industry

View full text Add to dashboard Cite

A B S T R A C TThis research traces the implementation of an information system in the form of ERP modules covering tenant and contract management in a Chinese service company. Misalignments between the ERP system specification and user needs led to the adoption of informal processes within the organisation. These processes are facilitated within an informal organisational structure and are based on human interactions undertaken within the formal organisation. Rather than to attempt to suppress the emergence of the informal organisation the company decided to channel the energies of staff involved in informal processes towards organisational goals. The company achieved this by harnessing the capabilities of what we term a hybrid ERP system, combining the functionality of a traditional (formal) ERP installation with the capabilities of Enterprise Social Software (ESS). However the company recognised that the successful operation of the hybrid ERP system would require a number of changes in organisational design in areas such as reporting structures and communication channels. A narrative provided by interviews with company personnel is thematised around the formal and informal characteristics of the organisation as defined in the literature. This leads to a definition of the characteristics of the hybrid organisation and strategies for enabling a hybrid organisation, facilitated by a hybrid ERP system, which directs formal and informal behaviour towards organisational goals and provides a template for future hybrid implementations.

show abstract

“…ERP is implemented to collect, store, manage and interpret data from different business activities, including product planning, expenses, production and/or service delivery, sales management, inventory planning, shipping and payment (Ifinedo, 2011;Malaurent & Avison, 2015). ERP gives a comprehensive insight of core business processes, based on common databases retained by a common database management system (Nwankpa, 2015).…”

Section: Introductionmentioning

confidence: 99%

Recent advances in enterprise resource planning

Orougi¹

2015

10.5267/j.ac

View full text Add to dashboard Cite

Enterprise resource planning (ERP) is an integrated system, which consists of various integrated applications. ERP is implemented to collect, store, manage and interpret data from different business activities, including product planning, expenses, production and/or service delivery, sales management, inventory planning, shipping and payment. The study covers the latest studies mostly on detecting factors influencing on the success of ERP implementations. The study has highlighted several factors including top management support, communication, cooperation, training and technological complexity, which were believed to be the most influential factors on development of ERP systems. In addition, several multi criteria decision making systems were used for ranking different software packages for ERP implementation. Moreover, many studies have attempted to consider mathematical methods by considering uncertainty associated with data.Growing Science Ltd. All rights reserved. 5

show abstract

From an apparent failure to a success story: ERP in China—Post implementation

Cited by 35 publications

References 10 publications

Pre-implementation failure of information systems in public universities in Kenya: A case study of Moi University, Kenya

Pre-implementation failure of information systems in public universities in Kenya: A case study of Moi University, Kenya

Building the hybrid organisation through ERP and enterprise social software

Recent advances in enterprise resource planning

Contact Info

Product

Resources

About