From CEO passion to exploratory and exploitative innovation: the moderating roles of market and technological turbulence

Cai, Wenjun; Wu, Jianlin; Gu, Jibao

doi:10.1108/md-02-2020-0233

Cited by 28 publications

(13 citation statements)

References 87 publications

(202 reference statements)

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“…Obviously, the link between operational sustainability and firm performance is affected by the technology turbulence (TT), which impedes a firm's technological advancement. This concept is in consonance with other studies [37,38], according to which firms cannot ignore the technological turbulence and must respond promptly to market changes. Now, the effects of the moderator TT on the linkage H4 will be discussed and illustrated with graphs, as shown in Figure 3.…”

Section: Discussionsupporting

confidence: 84%

“…However, the rapid development of technology invites the menace of technology turbulence, which impedes firms from exhibiting better performance even after they achieve better operational sustainability [35,36]. Therefore, technology turbulence also needs to be addressed to ensure effective firm performance [37,38].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Technology turbulence affects frequent changes in processes and it causes unpredictability [38]. It also impacts on practices that firms follow for technological changes [37] and affects the alteration of new products [77]. With digital knowledge, firms proceed to utilize UCRM to provide better services to attract potential customers, but technology turbulence is found to stand in the way [78][79][80].…”

Section: Moderating Effects Of Technology Turbulence (Tt)mentioning

confidence: 99%

See 2 more Smart Citations

Adoption of Ubiquitous CRM for Operational Sustainability of the Firms: Moderating Role of Technology Turbulence

et al. 2021

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Ubiquitous CRM (UCRM) enhances customer relationship management. It can sense customer needs and demands, to which firms can respond quickly. Therefore, UCRM helps to improve a firm’s agility. There is a growing interest among researchers and practitioners to understand how the adoption of UCRM impacts the sustainability of firms’ operations, but not many studies have investigated this issue. In this context, the aim of this study is to examine how firms’ absorptive capacity and dynamic capability could impact the adoption of UCRM to influence the operational sustainability of the firms and their performance. The study also investigates the moderating role of technology turbulence on the relationship between a firm’s operational sustainability and its performance. Using absorptive capacity theory and dynamic capability view theory and reviewing the existing literature, we developed a conceptual model. The model was then validated using a structural equation modeling technique considering 309 usable respondents from different firms that use UCRM for their operational activities. The study found that firms’ absorptive capacity and dynamic capability significantly and positively impact the adoption of UCRM, which in turn significantly and positively impacts firms’ operational sustainability and improves their performance. The study also shows that there is a significant moderating role of technology turbulence on the relationship between operational sustainability and firm performance.

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Section: Discussionsupporting

confidence: 84%

Section: Literature Reviewmentioning

confidence: 99%

Section: Moderating Effects Of Technology Turbulence (Tt)mentioning

confidence: 99%

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Adoption of Ubiquitous CRM for Operational Sustainability of the Firms: Moderating Role of Technology Turbulence

et al. 2021

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“…The inadequacies of earlier studies highlight this contribution. Previous research studied the moderating role of TT in the relationship between innovation and business performance (bin Zainuddin, 2017;Turulja and Bajgoric, 2019), combinative competitive capabilities (Celtekligil and Adiguzel, 2019), CEO passion (Cai et al, 2021) and management control systems (Dos Santos et al, 2023). In addition, Chatterjee et al (2022) investigated TT as a moderator between deep learning technology capability and firm performance.…”

Section: Introductionmentioning

confidence: 99%

Unlocking supply chain product and process innovation through the development of supply chain learning capabilities under technological turbulence: Evidence from Egyptian SMEs

Abdelaziz

Cao

et al. 2023

JMTM

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PurposeIn light of the current challenges in the business environment, firms, particularly those involved in supply chains, must foster innovation. In this context, the current study employs the theory of dynamic organizational capabilities (DOCs) to track supply chain learning capabilities (SCLCs) and independently uncover their relationship to innovation at both the product and process levels. Similarly, the study intends to investigate the influence of technological turbulence (TT) on these relationships as a moderating variable.Design/methodology/approachThe data were gathered using in-person interviews with 189 CEOs with some supply chain management proficiency from small and medium-sized enterprises (SMEs) in the industrial zones of eastern Egypt. The study used a survey approach to collect data, and the SEM-PLS technique was utilized to analyze the data.FindingsStudy findings revealed that SCLCs positively affect product and process innovation. In addition, TT positively moderates the relationship between SCLCs and product and process innovation, except for risk-taking capability. Further theoretical and practical implications are derived from the study findings.Originality/valueThis research adds to the knowledge of the dynamic capabilities theory (DCT), which affects how firms interact with their external environment. Studying learning capabilities are employed as essential competencies to counterbalance high levels of TT in the external environment in terms of innovative performance and vice versa if firms do not attempt to strengthen their dynamic learning capabilities in supply chains. In addition, this study contributes to the literature by studying learning capabilities from the external perspective, where SCLCs are being developed as a new variable to improve innovation.

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“…It is also associated with unpredictability (Santos et al, 2021). Technological turbulence is concerned with the pace of technological changes, fabrication, and practices in technological applications (Cai et al, 2020). When digital knowledge capability is developed and innovation is improved, an enterprise tries to reach the peak of success, but technological turbulence is perceived to have a negative effect on the connection between market orientation and the enterprise's performance (Liu et al, 2021).…”

Section: Moderating Role Of Technology Turbulence (Tt)mentioning

confidence: 99%

Effects of human capital on entrepreneurial ecosystems in the emerging economy: the mediating role of digital knowledge and innovative capability from India perspective

Chaudhuri

Chatterjee

Vrontis

et al. 2022

JIC

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PurposeThis study empirically examines the relationship between human capital ecosystems and entrepreneurial ecosystems. The study also investigates the mediating roles of digital knowledge capability and innovation capability and the moderating role of technology turbulence in the entrepreneurial ecosystem.Design/methodology/approachThe study takes inputs from existing literature and resource-based view (RBV) and absorptive capacity theories and develops a theoretical model. Later, the model is validated using the structural equation modeling technique with data collected from India-based startup enterprises.FindingsThe authors found a nexus between human capital and entrepreneurial ecosystems. The study also highlights that enterprises' digital knowledge capability and innovation capability significantly influence the entrepreneurial ecosystem. The study also found that technology turbulence has a significant moderating impact on the relationship between digital knowledge capability and innovation capability in entrepreneurial ecosystems.Research limitations/implicationsThe study shows the importance of developing human capital for improving enterprises' innovation capability and digital knowledge capability, which are also important to develop the entrepreneurial ecosystem. Entrepreneurs can use the proposed model in their enterprises for appropriately developing the entrepreneurial ecosystem.Originality/valueThe authors propose a theoretical model for entrepreneurial ecosystems, from the human capital perspective, which entrepreneurs could use to improve the overall organizational performance. Moreover, the model uses technology turbulence as a moderator, which is also a novel approach. The study also adds valuable knowledge to the overall body of literature of intellectual capital.

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From CEO passion to exploratory and exploitative innovation: the moderating roles of market and technological turbulence

Cited by 28 publications

References 87 publications

Adoption of Ubiquitous CRM for Operational Sustainability of the Firms: Moderating Role of Technology Turbulence

Adoption of Ubiquitous CRM for Operational Sustainability of the Firms: Moderating Role of Technology Turbulence

Unlocking supply chain product and process innovation through the development of supply chain learning capabilities under technological turbulence: Evidence from Egyptian SMEs

Effects of human capital on entrepreneurial ecosystems in the emerging economy: the mediating role of digital knowledge and innovative capability from India perspective

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