From discreet resistances to Yellow Vests protests in platform capitalism? An ethnographic survey among bicycle delivery workers

Rubert, Aldo

doi:10.1080/23254823.2022.2110510

Cited by 4 publications

(1 citation statement)

References 44 publications

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“…System resistance (B5) occurs when gig workers gain in‐depth knowledge about a platform and can manipulate it to their own advantage (Cant, 2019). The resistance behaviors can range from mild forms, such as gaming of the system, to more severe forms, such as protests and strikes (Pregenzer et al, 2021; Rubert, 2022; Scholz, 2017). The subcodes for this socio‐technical issue overlap to an extent because scholars tend to use different terms to describe similar phenomena, therefore, we did not account for each (see Table 11).…”

Section: Resultsmentioning

confidence: 99%

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Dedema,

Rosenbaum

2024

Asso for Info Science & Tech

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The gig economy and gig work have grown quickly in recent years and have drawn much attention from researchers in different fields. Because the platform mediated gig economy is a relatively new phenomenon, studies have produced a range of interesting findings; of interest here are the socio‐technical issues that this work has surfaced. This systematic literature review (SLR) provides a snapshot of a range of socio‐technical issues raised in the last 12 years of literature focused on the platform mediated gig economy. Based on a sample of 515 papers gathered from nine databases in multiple disciplines, 132 were coded that specifically studied the gig economy, gig work, and gig workers. Three main socio‐technical themes were identified: (1) the digital workplace, which includes information infrastructure and digital labor that are related to the nature of gig work and the user agency; (2) algorithmic management, which includes platform governance, performance management, information asymmetry, power asymmetry, and system manipulation, relying on a diverse set of technological tools including algorithms and big data analytics; (3) ethical design, as a relevant value set that gig workers expect from the platform, which includes trust, fairness, equality, privacy, and transparency. A social informatics perspective is used to rethink the relationship between gig workers and platforms, extract the socio‐technical issues noted in prior research, and discuss the underexplored aspects of the platform mediated gig economy. The results draw attention to understudied yet critically important socio‐technical issues in the gig economy that suggest short‐ and long‐term opportunities for future research directions.

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Section: Resultsmentioning

confidence: 99%

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Dedema,

Rosenbaum

2024

Asso for Info Science & Tech

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David against Goliath: from riders’ protest to platform cooperativism

Guichoux

2023

Econ. labour relat. rev.

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Faced with platforms such as Uber, riders are resisting individually and organising actions such as Riders X Derechos in Spain. Some of these ‘new proletarians’ have even organised themselves into cooperatives. To the global utopia of investor-owned platforms, platform cooperativism opposes the utopia of delivery without exploitation or carbon emissions through local cooperatives owned by riders. Based on the case study of the Mensakas cooperative in Barcelona, this ethnography analyses the link between riders’ protests and cooperative platforms. It questions the concrete effects of ‘counter-platform politics’ and the relationship between politics and labour. It also examines the strategies of intercooperation in the ‘cyclelogistical’ sector to understand the institutional, social, and political conditions that foster the ‘re-embeddedness’ of the bike delivery market.

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A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism

Dasgupta,

McDonnell,

Carbery

et al. 2024

Human Res Mgmt Journal

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This systematic review investigates why and how platform workers express voice in a context where institutional and organisational voice mechanisms and representation structures are lacking or absent. Platform workers have been restricted in their ability to formally unionise or collectively bargain, and the presence of a digital intermediary in the form of a platform organisation limits the scope of worker voice. In this paper, we identify and synthesise the motives for voice use by platform workers—namely mutual aid, organising, visibility, and confrontation, and unpack how these are realised through bottom‐up and independent voice channels that may potentially influence multiple stakeholders. The paper's core contribution lies in highlighting how the blurred employment boundaries of platform work structurally render labour power even more indeterminate, informing our conceptualisation of a ‘grassroots voice mechanism’, wherein the social relations of platform work and digital technologies convey worker voice beyond traditional organisational boundaries. We conclude with an agenda to guide future research centred heavily around the dynamics of platform work, the use of novel voice channels, and worker attitudes towards them.

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From discreet resistances to Yellow Vests protests in platform capitalism? An ethnographic survey among bicycle delivery workers

Cited by 4 publications

References 44 publications

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

David against Goliath: from riders’ protest to platform cooperativism

A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism

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