“…Some of these losses can be attributed to macro environmental events such as the collapse of the dot.com economy in 2000 (33,100), the advent of new media technologies in 2004 (30,900) and the Global Financial Crisis of 2008 (33,100). However, it is the disruptive nature of innovative digital technologies on organizational business models, value chains, and profitability that has tended to shape the debate on the strategic adaptation of firms (Kung, 2008;Picard, 2010;Coates Nee, 2013;Schlesinger and Doyle, 2015).…”