Frontline ambidexterity: a systematic review and future research agenda

Lindsey-Hall, Kristina K.; Marti, Candice L.; Boylan, Nicole M.; Baker, Thomas L.; Ogilvie, Jessica L.

doi:10.1080/08853134.2023.2263172

Journal of Personal Selling & Sales Management

2023

DOI: 10.1080/08853134.2023.2263172

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Frontline ambidexterity: a systematic review and future research agenda

Kristina K. Lindsey-Hall,

Candice L. Marti,

Nicole M. Boylan

et al.

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2024

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Cited by 2 publications

References 94 publications

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Creating tension in sales research

Rapp,

Habel

2024

Journal of Personal Selling & Sales Management

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Creating tension in sales research

Rapp,

Habel

2024

Journal of Personal Selling & Sales Management

View full text Add to dashboard Cite

Reexamining the relationship between knowledge paradox and collaborative performance

Huang,

Tsai,

Chen

et al. 2024

JKM

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Purpose This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge sharing and protection, is common in interorganizational collaboration. Using the ambidexterity perspective, this paper aims to reexamine the effect of the knowledge paradox on collaborative performance to explore the moderating roles of structural and contextual ambidexterity. Design/methodology/approach This study used a sample of 153 firms involved in vertical and horizontal collaboration, collected via questionnaires. Hypotheses were tested using hierarchical regression analysis. Findings This study demonstrates that the stronger the knowledge paradox is, the higher the potential for value creation. Thus, knowledge paradox has a positive impact on collaborative performance. The functions of structural ambidexterity and contextual ambidexterity strengthen this positive relationship. Originality/value This paper not only expands the theoretical application of the knowledge paradox and ambidexterity theory in the context of interorganizational relationships but also provides significant managerial implications. By comprehending the dynamics of the knowledge paradox and the role of ambidexterity, managers can make well-informed decisions to enhance their collaborative performance.

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Frontline ambidexterity: a systematic review and future research agenda

Cited by 2 publications

References 94 publications

Creating tension in sales research

Creating tension in sales research

Reexamining the relationship between knowledge paradox and collaborative performance

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