2022 3rd International Conference on Computing, Networks and Internet of Things (CNIOT) 2022
DOI: 10.1109/cniot55862.2022.00040
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Further Enhancement of KNN Algorithm Based on Clustering Applied to IT Support Ticket Routing

Clarissa Faye G. Gamboa,
Matthew B. Concepcion,
Antolin J. Alipio
et al.
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