Future of digital work: Challenges for sustainable human resources management

Dabić, Marina; Maley, Jane; Švarc, Jadranka; Poček, Jasna

doi:10.1016/j.jik.2023.100353

Cited by 53 publications

(14 citation statements)

References 96 publications

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“…Strategically, adopting digital initiatives influences business models and processes, and people’s interactions in everyday life to create wealth (Pilkington, 2017). Battisti et al (2022) confirm this phenomenon as under-researched, especially the link between digital technology and remote working; and Dabić et al (2023, p. 2) outline the “[…]inordinate challenges in managing the transition to the digitalisation of work [and] to assess how digital technologies affect the nature of work”.…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 86%

Digital transformation of work: Swiss MSEs working from home behaviour during COVID-19 – pioneers leading the pack

Peter,

Wuersch,

Wong

et al. 2023

EBR

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Purpose The purpose of this study is to better understand technology adoption and working from home (WFH) behaviour of micro and small enterprises (MSE) with 4 to 49 employees during the first (2020) and second (2021) COVID-19 lockdowns in Switzerland. Design/methodology/approach This study uses two data sets gathered using computer-assisted telephone interviewing surveys conducted with 503 managing directors of Swiss MSEs after the first and 506 MDs after the second COVID-19 lockdown period. Findings The study revealed that during the COVID-19 pandemic, WFH arrangements are related to the adoption of technology by Swiss industry groups. Furthermore, industry characteristics and technology adoption strategies are also associated with the long-term prospect of WFH. The overall result confirms the predominant role of technology pioneers. Research limitations/implications The study focuses on MSEs in Switzerland during a specific period. The data set includes mainly quantitative data. Future studies could investigate larger enterprises in international contexts, integrating employees’ viewpoints founded on long-term gathered qualitative data. The implications of this study include predictions about future WFH behaviour in Swiss MSEs. Originality/value To the best of the authors’ knowledge, this is the first study collecting data in Swiss MSEs after the two COVID-19 lockdowns in 2020 and 2021. As a result, this study offers a unique perspective on a specific business segment, which accounts for around 70% of global employment.

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Section: Theoretical Background and Hypothesesmentioning

confidence: 86%

Digital transformation of work: Swiss MSEs working from home behaviour during COVID-19 – pioneers leading the pack

Peter,

Wuersch,

Wong

et al. 2023

EBR

View full text Add to dashboard Cite

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“…In contrast, it may have a negative impact on low-skilled workers, for instance; through job loss or increasing involuntary atypical employment. On the other hand, it may instigate social stratification, and social inequality [33]. Figure 1 shows the hypothesized research framework based on the literature review.…”

Section: H2: Work Characteristics Has a Significant Impact On Behavio...mentioning

confidence: 99%

Reasons and Motivations for Working as A White-Collar Gig Worker

Batmunkh¹,

Lakner²

2023

Preprint

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Flexibility is perceived as a primary reason for working as a gig worker. However, there are not enough studies that investigate gig workers' motivations. Hence, this study aims to examine the motivation of white-collar gig workers using a sample size of 327 gig workers in Mongolia, a developing country’s labor market. The purpose of this study is to investigate intrinsic and extrinsic motivation factors for white-collar gig workers and their impact on behavioral intentions such as those of remote workers, freelancers, and any representatives of digital gig workers, not location-based gig workers. The primary data used in this study were collected through questionnaires from an online platform that attracts white-collar gig workers. The characteristics of this group are analyzed using Smart PLS4.0 software through the PLS-SEM technique to test the hypothesized relationships. Overall, the study contributes to an extension of current literature by understanding the white-collar digital gig workforce’s motivations and reasons behind it.

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“…Furthermore, the second factor is that business expectations can be associated with the level of convenience associated with the use of technology (Jou et al, 2024). However, Dabić, et al, (2023) emphasized that although potential users believe the application provided is useful, they also believe that the system is very difficult to use, so the benefits obtained by users are worth the effort expended. The study by Sabani, et al, (2023) defines business expectations as the degree to which an organization or person believes that using open data will be free from excessive effort and that business expectations are related to the ease of finding open data and the skills possessed to extract and analyze the required data sets (Almagrashi, Mujalli, Khan, & Attia, 2023).…”

Section: Introduction Introductionmentioning

confidence: 99%

UTAUT Model Mediated by Government Information System to the Intention to Use of Indonesian Local Government

Hasanah,

Anggiani,

Usman

2024

AIJBS

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Purpose – This study investigates the role of the unified theory of acceptance and use of technology (UTAUT) model on the intention to use mediated by the Government Information System. In the context of this study, the implementation of government information systems through the application of local government information systems (SIPD) in Regional Governments in Indonesia. Methodology/approach –The population in this study includes: Primary High Leadership Officials, Administrator Officers, Supervisory Officers, and SIPD Management ASNs in the Ministry of Home Affairs and local governments with a total sample of 358 respondents. This study uses a form of sampling in the form of purposive sampling and probability sampling, with the sampling technique used in the form of simple random. When viewed from the relationship between variables, this study is included in associative research. The data processing and analysis techniques used in this study were carried out through Descriptive Statistical Tests and Structural Equation Model (SEM). Findings – Based on the results of the study, it is known that Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Condition, either directly or indirectly through the Government Information System as the variable that mediates it, have had an influence on the Intention To use SIPD application. Novelty/value – The novelty of this study fills the research gap by involving the role of the government information system (SIPD) as a mediating factor between performance expectations, effort expectations, social influences, and conditions that facilitate intention to use which is limited only to age and experience as control variables. Thus, a more comprehensive picture of the results of how the influence of factors in UTAUT is mediated by the role of SIPD, and see the extent to which the implications of implementing SIPD in local government can affect the intention to use by civil servants in Indonesia and as recommendations for related parties in developing government information systems.

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Future of digital work: Challenges for sustainable human resources management

Cited by 53 publications

References 96 publications

Digital transformation of work: Swiss MSEs working from home behaviour during COVID-19 – pioneers leading the pack

Digital transformation of work: Swiss MSEs working from home behaviour during COVID-19 – pioneers leading the pack

Reasons and Motivations for Working as A White-Collar Gig Worker

UTAUT Model Mediated by Government Information System to the Intention to Use of Indonesian Local Government

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