Fuzzy group decision making for selection among computer integrated manufacturing systems

Bozdag, Erhan; Kahraman, Cengiz; Ruan, Da

doi:10.1016/s0166-3615(03)00029-0

Cited by 236 publications

(104 citation statements)

References 45 publications

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“…Büyüközkan (2009) proposed a fuzzy analytic approach to determine the mobile commerce user requirements. Decision makers usually find it more convenient to express interval judgments than fixed value judgments due to the fuzzy nature of the comparison process (Bozdag, Kahraman, & Ruan, 2003).…”

Section: Introductionmentioning

confidence: 99%

Evaluation of customer oriented success factors in mobile commerce using fuzzy AHP

Kabir

Hasin

2011

JIEM

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Evaluation of customer oriented success factors in mobile commerce using fuzzy AHP 361 Abstract:Purpose: With the development of information technology, ordinary commercial activities are evolving into e-commerce. In e-commerce, users can access services from any place as long as information technology is available. Currently, ecommerce is moving toward mobile commerce that allows users to do commercial activities while they are moving. This study aims to elucidate the factors that affect success in mobile commerce, and then evaluate and rate these factors by analyzing components of commercial activity in the mobile internet environment and give an evaluation method for mobile commerce in order to help researches and managers to determine the drawbacks and opportunities.Design/methodology/approach: A consumer survey was conducted through a structured undisguised questionnaire towards meeting the objectives of the study.An online questionnaire constituted the data collection instrument, while only internet users participated in the sample. The main goal of the questionnaire is to identify the success factors or criteria and sub-criteria for mobile commerce from the viewpoint of users' perception and to assess the decision-making executives for pair-wise comparisons using the fuzzy analytic hierarchical process (FAHP).Findings: A subjective and objective integrated approach has been put forward to determine attributes weights in Fuzzy AHP problems. The study identified the success factors or criteria and sub-criteria for mobile commerce from the Research limitations/implications: Sampling is a major limitation in this study.Since the survey was conducted based on a sample in Bangladesh, the prudent reader may need to interpret the results of the study with caution, particularly with respect to the generalization of research findings to Bangladesh mobile commerce customers as a whole.Practical implications: The principal practical implication is to identify the success factors or criteria and sub-criteria for mobile commerce from the viewpoint of users' perception. The criteria and decision alternatives or sub-criteria that are applied in this evaluation were selected based on the feedback from the questionnaire and literature review. On the other hand, from a professional point of view, future research should make several extensions to measure users' satisfaction with mobile commerce using user satisfaction index and evaluate commercial activities in ubiquitous environment, which is a process in the transition of commerce, using the success factors and alternatives of mobile commerce.Originality/value: There are no comparative studies about evaluation of customer oriented success factors for Bangladeshi mobile commerce users. A structured analysis of such customer-oriented factors provides good insights, and will help business managers to time the launch of mobile commerce businesses. It will become a useful assessment model for predicting and evaluating market tendencies.

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Section: Introductionmentioning

confidence: 99%

Evaluation of customer oriented success factors in mobile commerce using fuzzy AHP

Kabir

Hasin

2011

JIEM

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“…The development and use of appropriate assessment approaches are crucial to ensuring that the analysis of each AMT project considers all benefits and costs (Small & Chen, Investment Justification of Advanced manufacturing Technology: An Empirical Analysis, 1995). The representing work of researchers in the field of AMS selection is as: Agrawal, et al, 1991;Bhangle, et al, 2004;Bozdag˘, et al, 2003;Braglia, et al, 2010;Chu, et al, 2003;Chuu, 2009;Karsak, et al, 2002;Kumar, et al, 2010;Luong, 1998;Rao, et al, 2006;Sambasivarao, et al, 1995;Sarkis, 1997;Yurdakul, 2004.…”

Section: Effectiveness Of Amsmentioning

confidence: 99%

A comprehensive bibliography on effectiveness measurement of manufacturing systems

Goyal¹,

Grover²

2012

ijiec

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Globalization has put fierce competition for manufacturing managers in terms of flexibility, smaller lead times, competitive costs, etc. To attain these capabilities, manufacturing managers are taking heedless decisions for investing in advanced manufacturing technologies, without measuring their actual effectiveness for their organisations. There is a need to measure the effectiveness of manufacturing systems to make better future policies and investment planning. This paper provides a comprehensive bibliography on the techniques and their rationale in the effectiveness measurement of advanced manufacturing systems. The paper cites 265 articles from a variety of published sources. The list contains published research mainly from 1990 to 2012 and a selected published work prior to 1990.

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“…Sa'ati introduced AHP for the first time and used it for complex problems (Bozdag et al, 2003) and (Kahraman et al, 2006). The principal assumption in AHP is independence of higher levels in comparison with lower levels as well as criterions and other factors in every level.…”

Section: Analytic Network Processmentioning

confidence: 99%

Using Effective Factors in Employees Empowerment of Industrial Organizations with Analytic Network Approach (ANP) Case Study: Textile Factories of Qom Province

Shekari

Rabiee

Afshari

et al. 2011

IJBA

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Empowering employees should be one of the most important tasks of organization in competitive benefits and its living. Empowering can be counted as the golden key in exploiting all physical and mental abilities of the most important investment meaning human being. Organization regarding complex environment of outside are the powers that can quickly give positive answer to the external environment and this item is not be produced with empowerment. In this research which is gathered in weaving factories, we will pay attention to the discussion about the importance of the issue with studying the literature of research and its background.In the next step, the most important factors were recognized and arranged through interviewing the specialized individuals and providing questionnaires. In the questionnaire of research, the factors that their average were higher than 2, were educed as the final effective factors. In this study, three principle factors along with the secondary factors were recognized and assigned. The principle assumption in this study is the connection of factors with each other. Finally, using analytic network approach, principle factors in empowering employees were recognized and at the final, the results and suggestions will be provided.

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Fuzzy group decision making for selection among computer integrated manufacturing systems

Cited by 236 publications

References 45 publications

Evaluation of customer oriented success factors in mobile commerce using fuzzy AHP

Evaluation of customer oriented success factors in mobile commerce using fuzzy AHP

A comprehensive bibliography on effectiveness measurement of manufacturing systems

Using Effective Factors in Employees Empowerment of Industrial Organizations with Analytic Network Approach (ANP) Case Study: Textile Factories of Qom Province

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