“…An interviewee suggested the creation of process models and scenario analysis (I17, cf. [30]). Another interviewee recommended the creation of user journeys in order to better understand and plan the behavior of the users within a given context ([I22], cf.…”
Section: Analysis (Of Context and Users)mentioning
“…An interviewee suggested the creation of process models and scenario analysis (I17, cf. [30]). Another interviewee recommended the creation of user journeys in order to better understand and plan the behavior of the users within a given context ([I22], cf.…”
Section: Analysis (Of Context and Users)mentioning
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