Gap analysis for the recruitment and retention of volunteer firefighters

Abstract

The purpose of this research project was to determine the gaps, if any, between existing recruitment and retention practices of volunteer fire departments in the Regional District of Fraser-Fort George and best practices as assessed through a review of the relevant research literature. I was particularly interested in determining the motivations of people to join and stay in volunteer fire fighting, and in whether there were age differences in these motivations. I first conducted a review of the relevant research literature to locate previous studies conducted on this topic. The results of these studies helped to inform the interview methodology used in this research. I then interviewed fire chiefs from volunteer departments in the Fraser-Fort George Regional District, British Columbia, to determine what practices they are presently using to recruit and retain their firefighters, and whether they are using different procedures to recruit from younger and older age groups. Based on the background review of research literature and interviews conducted in this project, I make recommendations for the improvement of recruitment and retention strategies for volunteer fire departments in the RDFFG.iii