Gauging the Effectiveness of Formal Communication Programs: A Search for the Communication- Productivity Link

Litterst, Judith K.; Eyo, Bassey

doi:10.1177/002194368201900202

Cited by 25 publications

(13 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Organizations that are able to communicate their vision and mission statement are able to perform better than organizations that do not communicate their vision and mission statement to their employees (Ezekwe & Egwu, 2016). It has been found that effective communication improves job satisfaction (Holtzhausen, 2002) and which in turn improves productivity (Litterst & Eyo, 1982). Research studies have also shown that communication improves employee job performance (Goris, Vaught & Pettit, 2000).…”

Section: Literature Review Inspirational Motivationmentioning

confidence: 99%

Influence of Inspirational Motivation on Employee Job Performance in the Insurance Industry in Kenya

langat¹,

Linge²,

Sikalieh³

2019

IJRBS

View full text Add to dashboard Cite

This study had two research questions as follows: What is the influence of inspirational motivation on employee job performance? To what extent does employee work value congruence moderate the relationship between transformational leadership and employee job performance? This study adopted the positivism research philosophy and correlation research design. The target population of the study was 676 lower-level managers from 52 insurance companies operating in Kenya as of 2017. A sample size of 245 was drawn using a stratified random sampling technique and systematic sampling. 245 questionnaires were distributed out of which 211 were completed and returned representing a response rate of 86% which was deemed as adequate for a correlation research design. The analysis of variance was used to test the hypothesis. The study concluded that inspirational motivation significantly predicted employee job performance. In addition, it was deduced that employee work value congruence had a significant moderating effect on the relationship between transformational leadership and employee job performance among lower-level managers in the insurance sector in Kenya. The study recommended that employees should tailor their values to fit into the culture and values of the organization for the organization to profit from transformational leadership.

show abstract

Section: Literature Review Inspirational Motivationmentioning

confidence: 99%

Influence of Inspirational Motivation on Employee Job Performance in the Insurance Industry in Kenya

langat¹,

Linge²,

Sikalieh³

2019

IJRBS

View full text Add to dashboard Cite

show abstract

“…e literature on the implications of functional and social communication patterns on team performance includes many types of corporations and areas. Some studies propose that functional communication is related to productivity [25], while others report that managers disregard formal contacts to a surprising extent [4]. e rise in complexity has been shown to be related to a decline in hierarchical structures [21].…”

Section: Related Workmentioning

confidence: 99%

“…In other settings, social ties have been observed vertically [4]. e information provided by formal communications might ease managers' activities, while employees might prefer to communicate informally [25].…”

Section: Related Workmentioning

confidence: 99%

Functional and Social Team Dynamics in Industrial Settings

Saadi

Sutcliffe²,

Bar‐Yam

et al. 2020

Complexity

View full text Add to dashboard Cite

Like other social systems, corporations comprise networks of individuals that share information and create interdependencies among their actions. The properties of these networks are crucial to a corporation’s success. Understanding how individuals self-organize into teams and how this relates to performance is a challenge for managers and management software developers looking for ways to enhance corporate tasks. In this paper, we analyze functional and social communication networks from industrial production plants and relate their properties to performance. We use internal management software data that reveal aspects of functional and social communications among workers. We found that distinct features of functional and social communication networks emerge. The former are asymmetrical, and the latter are segregated by job title, i.e., executives, managers, supervisors, and operators. We show that performance is negatively correlated with the volume of functional communications but positively correlated with the density of the emerging communication networks. Exposing social dynamics in the workplace matters given the increasing digitization and automation of corporate tasks and managerial processes.

show abstract

“…Goldhaber (1974), for example, advocates a humanistic ethic in applying the ICA communication audit, while other users are primarily interested in determining the relationship of the audit to organizational effectiveness (Brooks, Callicoat, & Siegardt,1979;Greenbaum & White, 1976;Sincoff & Goyers, 1977). In a discussion of formal communication programs, Litterst and Eyo (1982) argue that while management may "sense the value of communication programs" (p. 18), they may not allocate money to them without proof that productivity will be enhanced. The consultant is therefore urged to engage in research to discover the relationships between communication and productivity so that formal communication links between employer and employee may be justified to management.…”

Section: The Value Dilemma In Organizational Developmentmentioning

confidence: 99%

Toward an ethical framework for communication consulting

Harrison

1982

Journal of Applied Communication Research

View full text Add to dashboard Cite

Gauging the Effectiveness of Formal Communication Programs: A Search for the Communication- Productivity Link

Cited by 25 publications

References 0 publications

Influence of Inspirational Motivation on Employee Job Performance in the Insurance Industry in Kenya

Influence of Inspirational Motivation on Employee Job Performance in the Insurance Industry in Kenya

Functional and Social Team Dynamics in Industrial Settings

Toward an ethical framework for communication consulting

Contact Info

Product

Resources

About