2013
DOI: 10.1111/jsbm.12034
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Generating Business Referrals for SMEs: The Contingent Value of CEOs' Social Capital

Abstract: We examine how small and medium‐sized enterprise (SME) chief executive officers' (CEOs) social capital (as measured by strength of ties and structural holes) can help them bring business to their firms through the spread of positive referrals. Based on a sample of 408 French SME CEOs, we find a direct effect of social capital. Such effect is contingent on the CEO's personality, with social capital being most beneficial to CEOs with low levels of conscientiousness. CEOs' social ties facilitate the distortion of… Show more

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Cited by 37 publications
(26 citation statements)
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References 101 publications
(182 reference statements)
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“…Katz and Gartner argue that when founding and growing a new enterprise, a crucial factor is identifying and acquiring resources [96]. The entrepreneurship literature emphasises how liabilities of smallness and resource constraints in firms can be mitigated through social capital [97]. This makes social and financial networks particularly important for access to a diverse set of both tangible and intangible resources [98].…”
Section: Organizational Levelmentioning
confidence: 99%
“…Katz and Gartner argue that when founding and growing a new enterprise, a crucial factor is identifying and acquiring resources [96]. The entrepreneurship literature emphasises how liabilities of smallness and resource constraints in firms can be mitigated through social capital [97]. This makes social and financial networks particularly important for access to a diverse set of both tangible and intangible resources [98].…”
Section: Organizational Levelmentioning
confidence: 99%
“…Additionally, the contingency characteristic of sustainable entrepreneurs enables these individuals to successfully adapt to changing parameters in their environment, adapting to new circumstances and exploiting new opportunities in the process [13]. Within the entrepreneurship literature, it is emphasized that liabilities of small and resource-constrained firms can be mitigated through social capital [55]. Social networks, especially, are important for the establishment of a point of access to a diverse set of resources that can be both tangible and intangible [56].…”
Section: Factors For Social Performancementioning
confidence: 99%
“…Entrepreneurs need to build partnerships and use networks to fill resource gaps (Brush & Chaganti, 1996;Chollet, Géraudel, & Mothe, 2014;Jack, Drakopoulou Dodd, & Anderson, 2008;McGee & Dowling, 1994). Teng (2007) proposed a model to explain how different types of alliances (R&D, joint ventures, and learning alliances) facilitate various corporate entrepreneurship activities such as innovation, corporate venturing, and strategic renewal, which fill some of these resource gaps.…”
Section: Review Of Literature On Coopetition and Entrepreneurshipmentioning
confidence: 99%