1995
DOI: 10.1016/0099-1333(95)90004-7
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GIS: A new component of public services

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Cited by 24 publications
(22 citation statements)
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“…At the opposite end are those who want to use raw spatial data on a GIS workstation. These user profi les are similar to what Kowal (2002) defi ned as low-and high-level users and are refl ected in the complexity of data and software appropriate for such users (Abbott & Argentati, 1995).…”
Section: Gis Assistancementioning
confidence: 83%
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“…At the opposite end are those who want to use raw spatial data on a GIS workstation. These user profi les are similar to what Kowal (2002) defi ned as low-and high-level users and are refl ected in the complexity of data and software appropriate for such users (Abbott & Argentati, 1995).…”
Section: Gis Assistancementioning
confidence: 83%
“…GIS consultations are typically longer and more complex and technical than traditional reference questions, as is consistent with GIS services at other institutions (Abbott and Argentati, 1995;Deckelbaum, 1999;Suh & Lee, 1999). To balance the increasing demand for GIS services and the extensive time required, the GIS Specialist at KU continually works to provide self-help tools, such as online datasets, software manuals, and tutorials.…”
Section: Gis Assistancementioning
confidence: 99%
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“…18 Previous literature not only describes library GIS services by scope, but also by depth of service. 19 The first level of GIS service was described as serving users with little experience, where a basic mapping tool is introduced. The second level of GIS service targets users with some experience, where spatial data manipulation, query, and customization are introduced.…”
Section: Introductionmentioning
confidence: 99%