Abstract:Over the years, the globalisation of tourism has seen new players entering in the competition arena. The competition in the industry is high with offers of many products and travel experiences. The buyer decision is mostly influenced by the experience needed in a specific moment of the life. Audiences can be grouped in bubbles formed by niches of customers with same needs and intentions. The audience in the bubbles is temporary and the movement from a bubble to another depends by the needs at a specific stage … Show more
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