Green Human Resource Management (GHRM) Practices and Millennial Employees’ Turnover Intentions in Tourism Industry in Malaysia: Moderating Role of Work Environment

Abstract

This study examines the role of green human resource management (GHRM) practices, such as green recruitment and selection, green training, green performance management, green involvement and green rewards, and pays attention on the turnover intention of the millennial employees working in the hotels (3-, 4- and 5-star). Moreover, the study examines the moderating role of work environment on the relationship between those GHRM practices and turnover intention. Researchers collected 162 useful survey questionnaires from 200 distributed questionnaire among the millennial employees, who work in hotels. Analysis of the data through partial least squares structural equation modelling reveals that the green involvement and green pay and reward only impact on reducing turnover intention of millennials while other GHRM practices do not have direct impact on turnover intention of millennials. Interestingly, this study does not find any moderating effect of work environment on the relationship between GHRM practices and turnover intention of millennials working in hotels in Malaysia. This study extends the literature relating to GHRM and work environment and turnover intention of millennials. Furthermore, this is the first empirical research ever done so far relating to GHRM practices and turnover intention of millennials in hotel industry literature. Implications of the findings, as well as research limitations and directions for future scholars, have been discussed.

The Future of Human Resources and Digital Trend Phenomenon in Indonesian Business Practices: Review Literature

“…It lets ladies and men have contended in numerous positions, including another weight HR the executives. Islam et al, (2020) studied the green human resource management (GHRM) rehearses and millennial representatives' turnover goals in Malaysia's travel industry: Moderating job or workplace. This investigation analyzes green human assets the executives (GHRM) rehearses, like green enlistment and determination, green preparing, green execution the board, green contribution, and green prizes.…”

Development and Validation of Work Environment Services Scale (WESS)

“…This study has reviewed research studies conducted in various service sectors. Islam et al (2020) show the moderating role of work environment on green resource management practices and turnover intentions among employees in the tourism sector. They report that there is no moderating effect of work environment on resource management practices and turnover intentions, but a few green resource management practices do have a direct impact on turnover intention.…”

Impact of COVID-19 Pandemic on Tourism Industry: Possible Reconciliation Strategy for Bangladeshi Tourism Industry

“…Without a health certificate, there'll be institutional quarantine for 14 days (U.S. Embassy Dhaka, 2020). As a result, the tourism industry, which entirely depends on the tourists in every country i.e., India, Sri Lanka, Bhutan, Malaysia, Bangladesh and in other country may face problem to retain competitive (Karim et al, 2020;Islam, Jantan, Yusoff, Chong, & Hossain, 2020).…”