“…Contemporary concerns within OSCM literature, such as sustainability (Carter and Rogers, 2008;Seuring and Müller, 2008;Siegel, 2009), involve, inter alia, navigating through voluminous and unstructured data environments to facilitate business process monitoring, supply chain visibility, and improved manufacturing, automation, and efficiency (Davenport et al, 2012;Fosso Wamba et al, 2015b). Therefore, there is a growing need to understand the managerial processes, practical aspects and challenges, and business effects when utilising BD&A tools and techniques in organizations and supply chains.…”