Helping Users Reflect on Their Own Health-Related Behaviors

Kocielnik, Rafał; Hsieh, Gary; Avrahami, Daniel

doi:10.1007/978-3-319-95579-7_5

Cited by 2 publications

(1 citation statement)

References 46 publications

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“…Overall, it is reflection that is considered as critical element for people to move from examination of personal data to action [35]. For this purpose, Kocielnik et al [36] propose a dialog solution for systematic reflection on self-tracking data with the aim for more durable changes in health behaviour among personal fitness trackers' users.…”

Section: Introductionmentioning

confidence: 99%

Expectations to data: Perspectives of service providers and users of future health and wellness services

et al. 2020

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The healthcare and wellness sector currently attempts to provide more proactive service models with data-driven solutions. This study examines the expectations and values related to personal data i.e. data valences from the perspective of service providers and individual users. The study is based on the analysis of extensive empirical material collected through interviews and a collaborative workshop. The data was collected in one cultural context, Finland. The results suggest that the potential service providers and users have similar expectations regarding self-evidence of data while the main differences concern the expectations of transparency. The results of the study propose some basic requirements for the development of personalised data-driven services in future. The study suggests that basic requirements for the development of future data driven services concern expectations to usable data visualisations, data as a motivator, data accuracy and data transparency. Even though there are varying expectations to personal health data and even some concerns, it can be seen that here different ecosystem actors primarily perceived the wider use of personal health and wellness data as a positive trend. It can be concluded that collaborative personal data-driven service ecosystems are an integral part of development towards proactive service models in healthcare.

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Section: Introductionmentioning

confidence: 99%

Expectations to data: Perspectives of service providers and users of future health and wellness services

et al. 2020

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“Hey Genie, You Got Me Thinking about My Menu Choices!” Impact of Proactive Feedback on User Perception and Reflection in Decision-making Tasks

Dubiel,

Leiva,

Bongard-Blanchy

et al. 2024

ACM Trans. Comput.-Hum. Interact.

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Conversational agents (CAs) that deliver proactive interventions can benefit users by reducing their cognitive workload and improving performance. However, little is known regarding how such interventions would impact users’ reflection on choices in voice-only decision-making tasks. We conducted a within-subjects experiment to evaluate the effect of CA’s feedback delivery strategy at three levels (no feedback, unsolicited, and solicited feedback) and the impact on users’ likelihood of changing their choices in an interactive food ordering scenario. We discovered that in both feedback conditions the CA was perceived to be significantly more persuasive than in the baseline condition, while being perceived as significantly less confident. Interestingly, while unsolicited feedback was perceived as less appropriate than the baseline, both types of proactive feedback led participants to relisten and reconsider menu options significantly more often. Our results provide insights regarding the impact of proactive feedback on CA perception and user’s reflection in decision-making tasks, thereby paving a new way for designing proactive CAs.

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Helping Users Reflect on Their Own Health-Related Behaviors

Cited by 2 publications

References 46 publications

Expectations to data: Perspectives of service providers and users of future health and wellness services

Expectations to data: Perspectives of service providers and users of future health and wellness services

“Hey Genie, You Got Me Thinking about My Menu Choices!” Impact of Proactive Feedback on User Perception and Reflection in Decision-making Tasks

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