2012
DOI: 10.1080/1072303x.2012.719599
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Herding Cats: Challenges in Interlibrary Loan Lending of E-Journal Articles

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Cited by 3 publications
(3 citation statements)
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“…While librarians had grappled with issues of adapting tools and practices to an electronic environment (Munson, 2012), sharing with colleagues in international settings (Sharing and Transforming Access to Resources Section International Interlibrary Loan Committee, 2009), and the need to educate users on ILL services (O'Brien, 2004), the COVID-19 pandemic introduced a previously unseen challenge: widespread library closures and inaccessible print collections. For the first time since the introduction of these automated methods and shared infrastructure, many print collections were either totally unavailable or were accessible on a delayed basis as staff returned on a limited schedule to on-site libraries (Lloyd et al, 2022).…”
Section: Literature Reviewmentioning
confidence: 99%
“…While librarians had grappled with issues of adapting tools and practices to an electronic environment (Munson, 2012), sharing with colleagues in international settings (Sharing and Transforming Access to Resources Section International Interlibrary Loan Committee, 2009), and the need to educate users on ILL services (O'Brien, 2004), the COVID-19 pandemic introduced a previously unseen challenge: widespread library closures and inaccessible print collections. For the first time since the introduction of these automated methods and shared infrastructure, many print collections were either totally unavailable or were accessible on a delayed basis as staff returned on a limited schedule to on-site libraries (Lloyd et al, 2022).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Nearly 27% of licenses have restrictions on lending to libraries outside the United States (MacLean 2009). Still other licenses limit lending by library type; for example, they allow lending to nonprofit or academic entities and forbid lending to for-profit institutions (Munson 2012). Some do not permit electronic transmission of electronic journals, requiring printing and physical shipment.…”
Section: Ill Statistics In Arl Librariesmentioning
confidence: 99%
“…The conclusion emphasises the above: “A best‐case scenario for filling e‐journal requests has an ILL management system that displays three things together within the request form: a citation (preferably with a URL), the license terms, and information about the requesting library. Systems should also use smart design and logic to deflect requests automatically that cannot be filled due to licensing restrictions.” An excellent article that makes extremely useful reading for all ILL practitioners (Munson, 2012).…”
Section: Document Supplymentioning
confidence: 99%