Here or There? How Configuration of Transnational Teams Impacts Social Capital

Haines, Julia Katherine; Olson, Judith S.; Olson, Gary M.

doi:10.1007/978-3-642-40480-1_32

Cited by 4 publications

(2 citation statements)

References 40 publications

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“…Close proximity, in-person work provides opportunities for unplanned interactions in-office that would build trust. Interactions in remote settings must now be intentional or it will affect social capital across distributed teams [14]. In remote settings, there is a need for more devoted time, resources, communication channels, and events to foster relationships.…”

Section: Working Remotelymentioning

confidence: 99%

A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic

Ford,

Storey,

Zimmermann

et al. 2020

Preprint

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The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unplanned work setting go beyond what the software engineering community has previously understood to be remote work. To find out how developers and their productivity were affected, we distributed two surveys (with 3,634 responses)-weeks apart to understand the presence and prevalence of the benefits, challenges, and opportunities to improve this special circumstance of remote work. From our thematic qualitative analysis and statistical quantitative analysis, we find that there is a dichotomy of developer experiences influenced by many different factors (that for some are a benefit, while for others a challenge). For example, a benefit for some was being close to family members but for others having family members share their working space and interrupting their focus, was a challenge. Our surveys led to powerful narratives from respondents and revealed the scale at which these experiences exist to provide insights as to how the future of (pandemic) remote work can evolve.

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Section: Working Remotelymentioning

confidence: 99%

A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic

Ford,

Storey,

Zimmermann

et al. 2020

Preprint

View full text Add to dashboard Cite

show abstract

“…Global organizations can choose to configure and structure their teams in a wide variety of ways. Haines et al (2013) found important to understand the implications of various transnational team configurations. The authors conducted a research in a large multinational technology company and they found that the development of social capital is impacted by whether a person is in their home context or transplanted and their expectations based on that context.…”

Section: Supporting Human Collaborative Work and Cognitive Strategiesmentioning

confidence: 99%

Human Work Interaction Design: An Overview

Gonçalves¹,

Campos²,

Clemmensen

2015

Human Work Interaction Design. Work Analysis and Interaction Design Methods for Pervasive and Smart Workplaces

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In this paper, we review research in the emerging practice and research field of Human Work Interaction Design (HWID). We present a HWID framework, and a sample of 54 HWID related papers from workshops, conferences and journals from the period 2009-2014. We group the papers into six topical groups, and then attempt to map these groups to the framework to find research gaps for future research. We find that the groups of papers cover all areas of the framework well for a variety of work and leisure domains. The area in strongest need for more research papers is the development of the holistic framework itself. Furthermore, much focus has been on studying design sketching or implemented systems-in-use, while little attention has been paid to mature design (prototypes) or early implementation (content templates). In conclusion, we recommend an update to the framework so that it can be also useful for research in prototyping and early organizational implementation.

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A Tale of Two Cities: Software Developers Working from Home during the COVID-19 Pandemic

Ford

Storey

Zimmermann

et al. 2021

ACM Trans. Softw. Eng. Methodol.

124

View full text Add to dashboard Cite

The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers who normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unplanned work setting go beyond what the software engineering community has previously understood to be remote work. To find out how developers and their productivity were affected, we distributed two surveys (with a combined total of 3,634 responses that answered all required questions) weeks apart to understand the presence and prevalence of the benefits, challenges, and opportunities to improve this special circumstance of remote work. From our thematic qualitative analysis and statistical quantitative analysis, we find that there is a dichotomy of developer experiences influenced by many different factors (that for some are a benefit, while for others a challenge). For example, a benefit for some was being close to family members but for others having family members share their working space and interrupting their focus, was a challenge. Our surveys led to powerful narratives from respondents and revealed the scale at which these experiences exist to provide insights as to how the future of (pandemic) remote work can evolve.

show abstract

Here or There? How Configuration of Transnational Teams Impacts Social Capital

Cited by 4 publications

References 40 publications

A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic

A Tale of Two Cities: Software Developers Working from Home During the COVID-19 Pandemic

Human Work Interaction Design: An Overview

A Tale of Two Cities: Software Developers Working from Home during the COVID-19 Pandemic

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