2015
DOI: 10.1186/s12913-015-0879-z
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High performing hospitals: a qualitative systematic review of associated factors and practical strategies for improvement

Abstract: BackgroundHigh performing hospitals attain excellence across multiple measures of performance and multiple departments. Studying high performing hospitals can be valuable if factors associated with high performance can be identified and applied. Factors leading to high performance are complex and an exclusive quantitative approach may fail to identify richly descriptive or relevant contextual factors. The objective of this study was to undertake a systematic review of qualitative literature to identify methods… Show more

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Cited by 134 publications
(127 citation statements)
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“…Overall, positive organisational culture influences various elements of organisational behaviour, including healthcare quality and safety (Braithwaite, Herkes, Ludlow, Testa, & Lamprell, ; DiCuccio, ; Jacobs et al, ; Lee et al, ; Taylor, Clay‐Williams, Hogden, Braithwaite, & Groene, ). Implementation of PSC improves clinical practices; for example, the introduction of PSC has been linked to reductions in adverse events/errors (El‐Jardali, Dimassi, Jamal, Jaafar, & Hemadeh, ; Mardon, Khanna, Sorra, Dyer, & Famolaro, ; Robb & Seddon, ; Singer et al, ; Wang et al, ) and an improvement in certain clinician behaviours such as error reporting (Verbakel, Langelaan, Verheij, Wagner, & Zwart, ).…”
Section: Introductionmentioning
confidence: 99%
“…Overall, positive organisational culture influences various elements of organisational behaviour, including healthcare quality and safety (Braithwaite, Herkes, Ludlow, Testa, & Lamprell, ; DiCuccio, ; Jacobs et al, ; Lee et al, ; Taylor, Clay‐Williams, Hogden, Braithwaite, & Groene, ). Implementation of PSC improves clinical practices; for example, the introduction of PSC has been linked to reductions in adverse events/errors (El‐Jardali, Dimassi, Jamal, Jaafar, & Hemadeh, ; Mardon, Khanna, Sorra, Dyer, & Famolaro, ; Robb & Seddon, ; Singer et al, ; Wang et al, ) and an improvement in certain clinician behaviours such as error reporting (Verbakel, Langelaan, Verheij, Wagner, & Zwart, ).…”
Section: Introductionmentioning
confidence: 99%
“…In the United States, such organizations face a continually shifting environmental context, dependent on changing and uncertain state and national political forces. Increased demands to use resources more efficiently to provide continuous quality improvements in patient care have led healthcare researchers and practitioners to consider the role of HR as an integral component contributing to positive healthcare outcomes (Chuang, Dill, Morgan, & Konrad, 2012;De Koejier, Paauwe, & Huijsman, 2014;Gowen, McFadden, & Tallon, 2006;Jiang, Lepak, Hu, & Baer, 2012;Taylor et al, 2015). Strategic alignment of HRD is likely to be one such factor contributing to healthcare organizations' effectiveness in promoting positive patient outcomes.…”
Section: Research Questionsmentioning
confidence: 99%
“…A este propósito Taylor et al (2015) analisaram fatores associados, e estratégias práticas, de melhoria da performance dos hospitais, e da sua eficiên-cia. Neste trabalho, estes autores identificam sete áreas que representam fatores associados ao alto desempenho, salientando a monitorização efetiva do desempenho.…”
Section: O Termo Ehealth é Definido Como "(…) a Aplicação Das Tecnolounclassified