ISGUC
 2014
DOI: 10.4026/1303-2860.2014.0251.x
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Hotel Star Ratings And Perceptions Of Servant Leadership And Service Quality Provided By Front-Line Service Workers In Four- And Five-Star Hotels In Turkey. An Exploratory Study

Ronald J. Burke1,
Mustafa Koyuncu2,
Marina Ashtakova3
et al.
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