“…Retail sales are one of the most important activities in any developed country because they contribute to business development, the generation of employment, the stability of prices and continuity in the supply of consumers, with the food segment being particularly important in terms of both volume and value (Godley & Hang, 2012;Obadić & Globan, 2015). In the last few years, the introduction of new retail formats has significantly altered the nature of retail distribution, with increasingly saturated, concentrated and internationalised markets and new competition patterns (Colla, 2004;Dawson, 2001).…”