“…Customer Satisfaction 3 4% (Akin et al, 2021), (Çokgezen and Kuran, 2015), (Günay et al, 2014). Development Issues 14 17% (Boone et al, 2021), (Ledhem and Mekidiche, 2021), (Taser-Erdogan, 2021), (Timakova, 2020), (Atici, 2018), (Hossain, 2016), (Apaydin, 2015), (Kocturk et al, 2013), (Sen, 2011), (Ozcatalbas et al, 2011), (Rubin, 2010), (Ganapati and Ganapati, 2009), (Starr and Yilmaz, 2007), (Wilson, 1990b).…”