How do CSR disclosures facilitate knowledge-sharing behaviors?

Liu, Xiaoping; Hong, He

doi:10.1108/mip-10-2021-0368

Cited by 8 publications

(9 citation statements)

References 49 publications

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“…Sharing CSR information could help raise awareness and educate users about sustainable practices. A recent study highlighted how the disclosure of CSR information facilitates the sharing of CSR knowledge (Liu and He, 2022). On the other hand, increasing stakeholders’ CSR knowledge can represent a fundamental element to guarantee the reputational benefits deriving from companies’ sustainable behaviour (Gangi et al , 2019).…”

Section: Background and Hypotheses Developmentmentioning

confidence: 99%

The impact of gender diversity on corporate social responsibility knowledge: empirical analysis in European context

Paoloni

Lombardi²,

Principale³

2023

JKM

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Purpose The Covid-19 pandemic has exacerbated social risks around the world, highlighting inequalities and eroding social cohesion in and between nations. The challenges posed by this global crisis to world governments can be overcome with cooperation between the public and private sectors. Several studies support the importance of external corporate social responsibility (CSR) activities in sharing knowledge with citizens and external stakeholders, with benefits for the company and for society. Few studies have investigated the relationship between knowledge management (KM) and sustainability. This work aims to investigate the influence of the gender variable in the sharing of CSR knowledge, focusing on the area of human rights. Design/methodology/approach The panel regression analysis was performed on a sample of 660 European companies listed over the years 2017–2020. The hypotheses tested in panel regression were then corroborated by a further test. Findings The results show a positive influence of women directors in the external disclosure of human rights. Evidence would assign a positive role to gender in sharing knowledge. Practical implications The findings offer new insights into the role of gender on KM and sharing. The results show that gender can be a factor that stimulates CSR knowledge. The presence of women directors can be a useful tool to increase the relational capital of the companies and to share knowledge outside the company. Originality/value The study contributes to the poor literature between knowledge sharing and sustainability. Evidence would assign a positive role to gender in sharing knowledge.

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Section: Background and Hypotheses Developmentmentioning

confidence: 99%

The impact of gender diversity on corporate social responsibility knowledge: empirical analysis in European context

Paoloni

Lombardi²,

Principale³

2023

JKM

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“…Where i denotes enterprise, t denotes year. CER it denotes the CER of enterprise i in year t. We use environmental information disclosure as a proxy for CER because environmental information disclosure is an important indicator of CER practices (Liu and He, 2022). TREAT is a vector of treatment variables, where a value of 1 represents the treatment group and 0 represents the control group.…”

Section: Empirical Strategy and Data Source 31 Empirical Strategymentioning

confidence: 99%

The impact of governmental initiatives on corporate environmental responsibility: the case of the Belt and Road Initiative

Sun

Ren

Jin

et al. 2023

MIP

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PurposeThe Belt and Road Initiative (BRI) is the most comprehensive and substantial international cooperation platform, creating a new market influenced by economic and political factors. In this paper, the authors aim to examine whether and how the BRI impacts the Chinese enterprises' corporate environmental responsibility (CER).Design/methodology/approachBased on China's listed firms' database from 2011 to 2018, the authors use the PSM-DID method, an econometrics method combined with propensity score matching (PSM) and difference-in-differences (DID), to conduct causal inference between the BRI and Chinese enterprises' CER and conduct a series of robustness analyses. Moreover, the authors explore the mechanisms underlying the main effect from both market and non-market perspectives.FindingsThe results suggest that the BRI significantly increases Chinese enterprises' CER. Further analyses show that market competition and government support are two possible mechanisms through which the BRI has an effect on the enterprises' CER.Originality/valueThe research study supplements existing work on the environmental effects of the BRI at a microlevel and adds to the literature on the drivers of CER. The findings offer valuable insights into governments and scholars by demonstrating that CER is a crucial tool for Chinese enterprises to gain a competitive advantage in the increasingly competitive markets along the BRI.

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“…The study explores how organisational identification and trust, which serve as a mediator between impulsive purchasing and ethical endeavours, are positively impacted by ethical and CSR initiatives for stakeholders. Based on stakeholder theory and the S-O-R model, Liu and He (2022) provided empirical evidence that CSR disclosure by an organisation leads to knowledge-sharing behaviours through CSR identification. Xie et al (2019) investigated how brand advocacy behaviours are elicited through the mediating roles of attitude and moral emotions towards a brand's CSR actions.…”

Section: Perceived Csrmentioning

confidence: 99%

Decoding consumers' CSR scepticism: service recovery experience perspective

Kushwah

Srivastava

2022

MIP

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PurposeThis study examines the impact of the brand's corporate social responsibility (CSR) on consumers' brand experience and, in turn, consumers' intention of word-of-mouth (WoM). The study also investigates customer satisfaction with service recovery (CSATR) as a boundary condition for the proposed relationship.Design/methodology/approachThe study used a survey-based research design to test the conceptual model. A structured questionnaire was distributed to the participants through a survey link. A total of 276 valid responses were used and analysed using Smart PLS3, a structural equation modelling technique.FindingsResults of this study demonstrate that perceived CSR have a positive impact on brand experience which eventually affects the WoM intention. Also CSATR moderates the relationship between brand experience and WoM such that satisfaction (dissatisfaction) with service recovery enhances (reduces) the effect of brand experience on WoM.Practical implicationsManagers can use CSR as a communication tool to enhance consumers' brand experience and focus on service recovery as a successful service recovery can enhance WoM over and above CSR.Originality/valueTo the best of the authors' knowledge, this is the first study to demonstrate brand experience as a mediator of CSR and WoM from the lens of signalling theory. The study also tries to address the scepticism of the consumers related to WoM for a brand's CSR by incorporating the service aspect into the CSR.

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How do CSR disclosures facilitate knowledge-sharing behaviors?

Cited by 8 publications

References 49 publications

The impact of gender diversity on corporate social responsibility knowledge: empirical analysis in European context

The impact of gender diversity on corporate social responsibility knowledge: empirical analysis in European context

The impact of governmental initiatives on corporate environmental responsibility: the case of the Belt and Road Initiative

Decoding consumers' CSR scepticism: service recovery experience perspective

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