How Far Do Salary Satisfaction, Marital Status And Gender Moderate The Effect On Employees’ Internal Work Motivation And Organizational Commitment To Employees’ Work Performance In Hospitality Industry in Indonesia?

Abstract

There is now a substantial evidence to determine what moderates how employees in hospitality industry stimulated to increase their internal work motivation and their organizational commitment, and salary satisfaction appears to be a useful way to conceptualize and measure it. The purposes of this study are-1).to investigate the effect of emplooyes's internal work motivation and organizational commitment to employees's work performance, 2). to analize the moderating effect of salary satisfaction, marital status, and gender in the interaction of employees' internal work motivation and organizational commitment on work performance. Design/methodology/approach-A questionnaire was directed toward 172 hotel workers in Yogyakarta, Indonesia. Findings-The current study examines internal work motivation, organizational commitment and work performance, and specifically whether there are moderating effect of salary satisfaction, marital status and gender. Results showed, as expected, positive relationship betweeninternal work motivation, organizational commitment and work performance and do interact with salary satisfaction and marital status to influence job performance, but not gender, there is no moderating effect of gender on these positive relationships. Practical implications-The study provides an assessment of hotel workers' performance, and offers useful insights on how work performance should be improved. Salary satisfaction is proposed to boost it up through increasing employees' work motivation and their commitment to their roganization. Manager should also give more attention to employees' marital status that has a positive effect on employees' motivation, commitment, and performance.